Ibrahim Bonenfant
Miramar,FL
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
7
7
years of professional experience
Work History
Sales Specialist
Verizon
12.2021 - 04.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Retail Sales Consultant
Best Buy
01.2016 - 01.2019
- Increased sales and customer satisfaction through personalized servicing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Determined solutions for clients promptly and professionally.
Retail Specialist
AT&T
08.2017 - 09.2018
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Associate of Science - Information Technology
Broward College
Davie, FL12.2018
Skills
- Cell Phone Operating Systems
- Payment Processing
- Advising and Coaching
- Assessment Tools
- Customer Service
- Approaching Buyers
- Account Management
- Sales Problem-Solving
- Upselling Strategies
- Service Assistance
- Digital Databases
Languages
French
Native or Bilingual
Haitian Creole
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Specialist
Verizon
12.2021 - 04.2023
Retail Specialist
AT&T
08.2017 - 09.2018
Retail Sales Consultant
Best Buy
01.2016 - 01.2019
Associate of Science - Information Technology
Broward College
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