Ibrahim Guzman
PLS Financial Services
Phoenix,AZ
1
Language
5
years of professional experience
Results-driven professional with experience in supervising cash transactions and training staff. Known for fostering a safe workplace while ensuring exemplary customer service, ready to contribute to operational success.
Work History
Customer Service Cashier
3 Months- Operated cash register and processed transactions efficiently.
- Assisted customers with questions providing product information and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure a positive customer experience.
- Worked with team members to make sure we got the dive thru going during busy peak hours.
Shift Supervisor
2 Years 3 Months- Supervised transactions daily, making sure CSRs are following company policies and procedures.
- Assisted in training new hires.
- Managed cash everyday
- Excel spreadsheet experience
- Resolved customer complaints and concerns.
Sorting Associate
3 Months- Collaborated with team members.
- Inspected packages for accuracy and damage prior to shipping.
Shift Supervisor
11 Months- Supervised transactions daily, making sure CSRs are following company policies and procedures.
- Assisted in training new hires.
- Managed cash everyday
- Excel spreadsheet experience
- Resolved customer complaints and concerns.
Education
High School Diploma
Skills
Cash handling
Employee training
Workplace safety
Staff management
Languages
Spanish
Native or Bilingual
Timeline
Shift Supervisor
PLS Financial Services
05.2024 - CurrentRead More
Customer Service Cashier
McDonald's
06.2023 - 09.2023Read More
Sorting Associate
Amazon
01.2023 - 04.2023Read More
Shift Supervisor
PLS Financial Services
11.2021 - 10.2022Read More
Metro Tech High School
High School Diploma
Read More