Ibrahim Harris
Skokie,IL
Summary
I am a Computer Science student skilled in technical support and coding. I excel at solving computer issues, enhancing system operations, and developing software solutions. I work well in team settings and am passionate about using my skills to create better experiences for users.
Overview
6
6
years of professional experience
Work History
Technical Support
Internetsuperstar
Chicago, IL
02.2018 - 01.2024
- Managed inventory and procurement of technology products, ensuring accurate stock levels of computer parts and accessories.
- Developed and implemented maintenance schedules for store computers, ensuring minimal downtime and efficiency.
- Assisted customers in setting up new devices, including software installation, system updates, and device configurations.
- Assisted customers with computer-related inquiries, including software installations, operating system updates, and hardware troubleshooting.
- Set up new computers for the store, including configuring accounts, installing necessary software, and integrating peripherals such as printers and scanners.
- Educated customers on basic computer maintenance practices, improving their understanding and minimizing the need for future technical support.
Education
Bachelor's Degree - Computer Science
DePaul University
Chicago, IL06-2028
High School Diploma -
Niles North High School
Skokie IL05-2024
Skills
- Computer Skills
- Teamwork and Collaboration
- Leadership
- Python Programmer
- Problem Solving
- Communication
- Web Development
- Software Testing
- Artificial Intelligence
- iOS Development
- Computer Networking
- Adaptability
- Computer Troubleshooting
- Attention to Detail
- Public Speaking
- Presentation Skills
Timeline
Technical Support
Internetsuperstar
02.2018 - 01.2024
Bachelor's Degree - Computer Science
DePaul University
High School Diploma -
Niles North High School
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