Ibrahim Mohammed
Plainfield,IN
Summary
Dynamic Customer Service Representative with a proven track record at Noodles & Company, excelling in complaint resolution and customer engagement. Skilled in point-of-sale operations and team collaboration, I consistently enhance guest experiences and drive sales through effective communication and attention to detail. Committed to operational efficiency and maintaining high cleanliness standards.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Noodles & Company
05.2024 - Current
As a Customer Service Ambassador at Noodles & Company, I provide friendly, efficient, and attentive service to ensure every guest has an exceptional dining experience. I handle orders, assist with food service, maintain a clean and welcoming environment, and support my team in delivering high-quality operations. My role emphasizes teamwork, communication, and a guest-first approach to create a positive and memorable experience for every customer.
- Collaborated with team members to maintain a clean and organized dining area, improving overall ambiance.
- Assisted customers with menu selections and addressed inquiries to enhance dining experience.
- Processed customer orders efficiently using point-of-sale system, ensuring accuracy and satisfaction.
- Resolved customer complaints promptly, demonstrating problem-solving skills and maintaining positive relationships.
- Educated customers about special promotions and menu items, driving sales and customer engagement.
- Monitored inventory levels and communicated needs to management, supporting operational efficiency.
Education
High School Diploma -
Avon High School
Avon, IN05-2026
Skills
- Customer engagement
- Order processing
- Point-of-sale operation
- Complaint resolution
- Team collaboration
- Inventory management
- Sales promotion
- Cleanliness standards
- Time management
- Communication skills
- Guest relations
- Problem resolution
- Attention to detail
- Operational efficiency
- Multitasking ability
Languages
Arabic
Professional Working
Timeline
Customer Service Representative
Noodles & Company
05.2024 - Current
High School Diploma -
Avon High School