Ibrahim Mouaz
ALBANY
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Supervisor
Farmers India Market
ALBANY
07.2023 - Current
- Supervised daily operations at local farmers market to ensure smooth workflow.
- Trained new staff on customer service standards and store procedures.
- Managed inventory levels and coordinated product displays for optimal visibility.
- Collaborated with vendors to secure fresh produce and quality products regularly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 8employees in daily operations.
Disabilities guide
Alwadaad health care
D’jamena
09.2019 - 04.2023
- Guided patients through health care processes and services.
- Assisted healthcare professionals with patient education and support.
- Coordinated patient schedules and managed appointment logistics.
- Developed resource materials for patients on health services available.
- Monitored patient feedback to enhance service delivery quality.
- Answered questions from visitors regarding admission prices, hours, events.
Crew Member
Protection of person with disability
N’jamena
11.2017 - 08.2019
- Trained new crew members on procedures and best practices for client support.
- Communicated effectively with team members and clients to ensure care quality.
- Assisted individuals with disabilities in daily living activities.
- Supported mobility and transportation needs for clients at events.
- Documented client progress and reported concerns to supervisors promptly.
- Participated in regular team meetings to discuss client needs and strategies.
Education
Master of Arts - Law
King Faisal University
N’jamena 06.2011 - 06.2015
Islamic Kuwait
N’jamenaSkills
- Team supervision
- Staff training
- Operations supervision
- Scheduling coordination
- Inventory management
- Vendor negotiation
- Visual merchandising
- Customer service
- Effective communication
- Problem solving
- Team building
Languages
English
Professional
Spanish
Professional
French
Professional
Arabic
Professional
Timeline
Supervisor
Farmers India Market
07.2023 - Current
Disabilities guide
Alwadaad health care
09.2019 - 04.2023
Crew Member
Protection of person with disability
11.2017 - 08.2019
Master of Arts - Law
King Faisal University
06.2011 - 06.2015
Islamic Kuwait