Ibrahim Mubarez
East Elmhurst,NY
Summary
- Hardworking Field Technician bringing 3+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters.
- Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
6
6
years of professional experience
Work History
Field Technician
Merchant World
06.2020 - 02.2023
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
Cashier
Greene Market Deli
03.2017 - 04.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
Long Island City, NY06.2021
Skills
- Technician Assistance
- Electronics Repairs
- Equipment Maintenance
- Hardware and Software Installation
- Customer Service Excellence
- Service Minded
- Money Handling
- Stocking and Replenishing
Timeline
Field Technician
Merchant World
06.2020 - 02.2023
Cashier
Greene Market Deli
03.2017 - 04.2020
Associate of Science - Criminal Justice
LaGuardia Community College of The City University of New York
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