JOHNATHAN NAZARIO
SAINT PETERSBURG,FL
Summary
Detail-oriented Electrician Apprentice with experience installing, repairing, and maintaining building electrical systems. Minimizes rework and maximizes safety by carefully following applicable codes. Works efficiently to accomplish project needs and leave customers satisfied with professional and neat work. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Service-oriented Senior Field Technician successful at maximizing customer satisfaction. Skilled in managing documentation, inventory and reporting. Demonstrated abilities in Cable equipment repair and maintenance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Field Technician
Charter Spectrum
09.2021 - Current
- Communicated with customers to provide updates, gather information and resolve issues.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Delivered high-quality work by diligently following standard operating procedures.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Utilized safety practices with no complaints or accidents.
- Complete 4 to 6 jobs a day.
Apprentice Electrician
J, K Electrical Contractors
08.2020 - 09.2021
- BAEA program
- Developed rapport with clients and key prospects, including active contribution to sales process and making in-person sales calls
- Drove customer loyalty by evaluating vehicle systems through customer courtesy inspections
- Performed troubleshooting tasks to check reliability of electrical, fire alarm, and mechanical systems and equipment
- Expanded and improved previously installed building electrical systems with new control systems and modern wiring
- Supported senior electricians in daily job site activities, including Reading blueprints and Layout.
- Worked effectively in wide-ranging environments and spaces to run wiring and replace faulty components
- Completed cuts to wire and conduit based on accurate reading of blueprints and schematics
- Identified hazardous conditions and critical malfunctions and coordinated with managers to implement immediate corrective actions
- Assembled, installed, tested, and maintained electrical or electronic wiring, equipment, appliances, apparatus, and fixtures, using hand tools and power tools.
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Helped increase production by 50%.
10.2019 - 01.2021
Maintenance Technician, Par Parts Sales Manager
SAS Operations, Autozone
01.2017 - 01.2019
- Time management
- Electrical installations
- Circuit testing
- Engine oil changes
- Customer service
- Troubleshooting and diagnosis
- Malfunction troubleshooting
- Transmission repair
- Prepared facilities by expertly handling all maintenance needs
- Diagnosed and independently solved different types of mechanical and electrical system problems
- Restored service quickly with excellent troubleshooting and repair abilities
- Balanced inventory, controlling costs and obsolescence while meeting expected customer demands
- Maintained consistently high customer satisfaction ratings through proactive service management strategies.
Education
Gibbs High School
Pinellas Technical College
Skills
- Multitasking
- Communication
- Preventive
- Maintenance
- Vehicle maintenance
- Parts replacement
- Telephone Support
- Equipment Maintenance
- Web Applications
- Conflict Management
- Technician Assistance
- Optimizing Performance
Timeline
Field Technician
Charter Spectrum
09.2021 - Current
Apprentice Electrician
J, K Electrical Contractors
08.2020 - 09.2021
10.2019 - 01.2021
Maintenance Technician, Par Parts Sales Manager
SAS Operations, Autozone
01.2017 - 01.2019
Gibbs High School
Pinellas Technical College