Summary
Overview
Work History
Education
Skills
Timeline
Other Details
Generic

IBRAHIM NAWAB

MARGAO

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Bell Captain

International Cruise Services SDAD, LTDA.
04.2022 - Current
  • Assisted guests with luggage and transportation arrangements to ensure seamless service.
  • Learned hotel policies and procedures to provide accurate information to guests.
  • Maintained cleanliness and organization of lobby areas for enhanced guest experience.
  • Collaborated with front desk staff to streamline check-in and check-out processes.
  • Manage luggage storage, and delivery of items (parcels, messages) to guest rooms.
  • Greet guests upon arrival, assist with luggage, and escort them to rooms.

Room Attendant

The Leela Goa
12.2020 - 11.2021
  • Utilized cleaning supplies and equipment effectively while adhering to safety guidelines.
  • Provided exceptional customer service by responding promptly to guest requests and inquiries.
  • Implemented inventory management practices for linens and cleaning supplies to reduce waste.
  • Assisted in developing standard operating procedures for room cleanliness inspections and quality assurance measures.
  • Enhanced guest satisfaction by providing thorough and timely room cleaning services.
  • Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
  • Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.

Room Attendant

Azaya Beach Resort Goa
07.2019 - 06.2020
  • Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
  • Inspected rooms for maintenance issues and reported findings to ensure timely resolutions.
  • Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
  • Trained new staff on cleaning protocols, safety standards, and equipment usage.

Education

High School Diploma -

AIM SALCATE GOA HIGH SCHOOL GOA
MARGAO GOA
03-2012

Skills

  • Room deliveries
  • Professional appearance
  • Effective organization
  • Message delivery
  • Luggage transport
  • Suitcase storage
  • Luggage deliveries
  • Strong interpersonal skills
  • Basic housekeeping duties
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Punctuality
  • Multitasking
  • Multitasking Abilities
  • Loading and unloading
  • Flexibility

Timeline

Bell Captain

International Cruise Services SDAD, LTDA.
04.2022 - Current

Room Attendant

The Leela Goa
12.2020 - 11.2021

Room Attendant

Azaya Beach Resort Goa
07.2019 - 06.2020

High School Diploma -

AIM SALCATE GOA HIGH SCHOOL GOA

Other Details

Passport - S9340660 - Expiry Date - 06/25/2029

C1D Visa - U6420528 - Expiry Date - 05/29/2029

Indian CDC - MUM 455149 - Expiry Date - 02/15/2032

STCW Course  - BST - Expiry Date - 01/27/2028

                             Security Awareness - Expiry Date - 01/27/2032

                              Crowd & Crisis - 02/15/2027

                             






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