Ibrokhimjon Umrzokov
Brooklyn,NY
Summary
Multilingual BBA graduate with international business experience and 2+ years in client-facing sales and operations. Fluent in English, Korean, Russian, and Uzbek, with a strong background in communication, customer success, and cross-cultural engagement. Proven adaptability working in both South Korea and the U.S. Passionate about contributing to globally-minded organizations in NYC in business development, operations, or customer success.
Overview
3
3
years of professional experience
Work History
Sales Associate
ACE OUTSOURCING INC
04.2024 - 01.2025
- Consistently exceeded sales targets by 20%+ through personalized customer engagement
- Communicated effectively with a multilingual client base (English, Korean, Russian, Uzbek)
- Trained new team members on sales procedures and CRM usage
Operations Assistant
Deawoo Bolt Co,LTD
02.2022 - 03.2024
- Supported business operations for a global logistics team; coordinated shipping and vendor documents
- Translated internal memos and reports between Korean and Russian/Uzbek-speaking partners
- Contributed to a 15% reduction in shipping errors through audit preparation and schedule planning
Education
BBA - Marketing Management
University of Ulsan
Ulsan, South Korea07-2022
High School Diploma -
Acedemic LyceumUniversity of World EconomyAnd Diplomacy
Tashkent, Uzbekistan06-2018
Skills
- B2B/B2C Sales & Negotiation
- CRM Tools (Salesforce, HubSpot)
- Multilingual Communication
- Client Relationship Management
- International Business
- MS Excel / Google Sheets
- Cross-Cultural Teamwork
Timeline
Sales Associate
ACE OUTSOURCING INC
04.2024 - 01.2025
Operations Assistant
Deawoo Bolt Co,LTD
02.2022 - 03.2024
BBA - Marketing Management
University of Ulsan
High School Diploma -
Acedemic LyceumUniversity of World EconomyAnd Diplomacy
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