Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ibsa Abdulahi

BROOKLYN PARK,MN

Summary

I am a highly motivated professional with several years of entrepreneurial and management experience. I skillfully create and maintain professional and loyal relationships with co-workers, staff, and clients while managing administrative and sales employees. I am comfortable working independently as a manager and leader, as well as being a collaborative team member. I apply my business acumen and experience, exercising decisive judgment to meet and exceed organizational goals.

Overview

7
7
years of professional experience

Work History

Homecare Owner

Myself
Lewiston, ME
07.2023 - Current

1. Business Management: Overseeing daily operations, budgeting, and financial planning to ensure the agency is profitable and sustainable.

2. Regulatory Compliance: Ensuring that the agency meets local, state, and federal regulations regarding healthcare services.

3. Staffing: Hiring, training, and managing caregivers and administrative staff. This includes creating schedules and addressing staff needs.

4. Client Relations: Building and maintaining relationships with clients and their families, assessing their needs, and ensuring satisfaction with services.

5. Marketing and Networking: Promoting the agency through marketing strategies and networking with healthcare providers, community organizations, and referral sources.

6. Quality Assurance: Implementing and monitoring quality control measures to ensure high standards of care are met.

7. Financial Management: Managing billing processes, insurance claims, and payment collections.

8. Care Coordination: Collaborating with healthcare professionals to create care plans tailored to each client's needs.

Store Owner

Myself
Minneapolis, MN
11.2017 - 03.2023

1. Inventory Management: Overseeing stock levels, ordering products, and ensuring shelves are well-stocked with a variety of goods.

2. Financial Management: Managing budgets, pricing strategies, and financial records to ensure profitability. This includes handling expenses, sales, and payroll.

3. Staffing: Hiring, training, and scheduling employees. This also involves creating a positive work environment and addressing employee concerns.

4. Customer Service: Ensuring high levels of customer satisfaction by addressing inquiries, handling complaints, and creating a welcoming shopping experience.

5. Marketing and Promotion: Developing marketing strategies to attract customers, such as sales promotions, loyalty programs, or community events.

6. Store Operations: Overseeing daily operations, including store layout, cleanliness, and compliance with health and safety regulations.

7. Supplier Relations: Building and maintaining relationships with suppliers to negotiate prices, obtain quality products, and manage deliveries.

8. Sales Analysis: Monitoring sales trends and customer preferences to make informed decisions about product offerings and pricing.

Education

High School Diploma -

Ethiopian Secondary Highschool
Dire Dawa
01-1998

Skills

  • Labor Relations
  • Marketing tactics
  • Administrative Oversight
  • Regulatory Compliance
  • Business Management
  • Budget Administration
  • Leadership
  • Communication
  • Organizational Skills
  • Financial Acumen
  • Problem-Solving
  • Regulatory Knowledge
  • Marketing Skill
  • Empathy and Compassion
  • Networking Skills
  • Time Management

Languages

English
Professional
Oromo
Native/ Bilingual
Amharic
Native/ Bilingual
Somali
Native/ Bilingual

Timeline

Homecare Owner

Myself
07.2023 - Current

Store Owner

Myself
11.2017 - 03.2023

High School Diploma -

Ethiopian Secondary Highschool
Ibsa Abdulahi