Ibuki Sothen
Summary
Motivated Wait Staff Member with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Wait Staff Member
Ramen Aokiji
01.2021 - 09.2023
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.
Wait Staff Member
Hans Jumbo Steak
04.2015 - 12.2020
- Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
- Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
Education
High School Diploma -
Chatan High School
Okinawa, Japan03.2018
Skills
- Order Management
- Resident Support
- POS System Operation
- Handling Complaints
- Professional Appearance
- Food Safety Understanding
- Problem-solving abilities
- Excellent communication
- Adaptability
- Time management
- Strong multitasking
- Conflict and Complaint Resolution
Languages
Japanese
Native or Bilingual
English
Full Professional
Certification
Certificate conducted by the Eiken Foundation of Japan. EIKEN Grade 2, Practical English Proficiency.
Timeline
Wait Staff Member
Ramen Aokiji
01.2021 - 09.2023
Wait Staff Member
Hans Jumbo Steak
04.2015 - 12.2020
High School Diploma -
Chatan High School
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