Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iceley Dias

Danbury

Summary

Hard‑working and fast‑learning customer service and retail professional with experience in food service, sales, and creative label design. Skilled in engaging with customers, supporting team members, and maintaining organized, well‑stocked environments. Experience as a Food Runner, Retail Sales Associate, and Creative Label Creator has developed strong abilities in communication, time management, merchandising, and visual presentation. Known for reliability, adaptability, and problem‑solving, and prepared to bring a positive attitude and strong work ethic to this position.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Stocker

JD Sports | Finish Line
Danbury
01.2025 - Current
  • Received, inspected, and organized incoming merchandise shipments to ensure proper storage and efficient retrieval
  • Tracked product movement, monitored stock levels, and generated management reports using inventory management software to enhance decision-making
  • Conducted regular stock counts and reconciled discrepancies to maintain accurate inventory records and support operational efficiency
  • Guided customers in locating specific products and provided tailored recommendations to improve their shopping experience

Seasonal Retail Sales Associate

Leslie's Poolmart
Danbury
05.2024 - 08.2024
  • Described merchandise and explained use, operation, and care to enhance customer understanding and satisfaction.
  • Clarified product features and benefits for customers to improve their purchasing decisions.
  • Issued receipts, refunds, and credits to maintain accurate transactions and customer trust.
  • Write and record orders for merchandise or enter orders into computers.
  • Stocked shelves and marked prices to ensure accurate product display and availability.

Food Runner

Bailey's backyard
Danbury
09.2022 - 01.2023
  • Escorted customers to their tables, contributing to a welcoming and enjoyable dining experience.
  • Stocked service areas with coffee, food, tableware, and linens to ensure readiness for customer service.
  • Scrubbed and polished counters, steam tables, and equipment to maintain cleanliness and sanitation standards.

Education

Associate of Arts -

Naugatuck Valley Community College
In-person/Remote
12-2026

High School Diploma -

Henry Abbott Technical High School
Danbury, CT
06-2023

Skills

  • Inventory management
  • Stock organization
  • Product placement
  • Merchandising skills
  • POS
  • Cash handling
  • Kitchen experience
  • Restaurant experience
  • Time Management
  • Attention to detail
  • Customer Service
  • Communication skills
  • Active Listener
  • Phone etiquette

Certification

Driver's License

Timeline

Stocker

JD Sports | Finish Line
01.2025 - Current

Seasonal Retail Sales Associate

Leslie's Poolmart
05.2024 - 08.2024

Food Runner

Bailey's backyard
09.2022 - 01.2023

Associate of Arts -

Naugatuck Valley Community College

High School Diploma -

Henry Abbott Technical High School
Iceley Dias