Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Crystal Robinson

Lansing,IL

Summary

Punctual and honest Customer Service Cashier with solid background in food service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication skills, capability to prioritize and organize tasks, and in-depth understanding of industry concepts.

Hardworking Daycare Worker diligent in keeping children safe and secure while promoting learning and meeting basic needs of care. Excellent people and problem-solving abilities with friendly and focused nature.

Overview

3
3
years of professional experience

Work History

BDC Service Representative

Phillips Chevrolet
Lansing, IL
09.2019 - Current
  • I am a very warm welcoming employee and I also try to make my customers feel at home
  • Trained for less than a week
  • Hard worker and attentive
  • Phillip Chevrolet Company is like one big family, and my BDC team and I strive to make the company better each day
  • Experience in the automotive retail industry
  • 24/7 customer service, and used the companies internal computer software.
  • Achieved high level of customer service by assisting customers and assessing needs.

Crew Member

Popeyes Louisiana Kitchen
Lansing, IL
05.2019 - 07.2019
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures.
  • Accurately operated cash register to process customer payments.

Education

High School Diploma -

Thornton Fractional South
Lansing IL.
05.2018

Skills

  • Public Speaking
  • Phone Skills
  • Computer Skills
  • Leadership
  • Student Committee
  • Athletic Skills
  • Documentation and Recordkeeping
  • Customer Inquiry and Response

Additional Information

  • I was awarded All-Conference, Regional Champion, and State Qualifier in the TFS Competitive Drama Team.

Timeline

BDC Service Representative

Phillips Chevrolet
09.2019 - Current

Crew Member

Popeyes Louisiana Kitchen
05.2019 - 07.2019

High School Diploma -

Thornton Fractional South

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Crystal Robinson