Ida Diaz
Springfield,MA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
11
11
years of professional experience
Work History
PCA
International Health Services
Springfield, MA
02.2024 - Current
- Provided compassionate care to patients, ensuring comfort and safety in daily activities.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Improved patient comfort by providing compassionate and attentive care.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Office Clerk
Springfield Housing Authority
Springfield, MA
01.2020 - 12.2023
- Coordinated administrative functions, ensuring timely communication with tenants, efficient mail handling, copying, faxing, filing and scanning.
- Facilitated a welcoming environment for incoming visitors and tenants by delivering professional and informed support.
- Kept the reception area clean and neat to give visitors a positive first impression.
- Provided essential translation and interpretation support to enhance communication for Spanish-speaking visitors and tenants.
Administrative Assistant
Gandara Center
Springfield, MA
03.2015 - 11.2019
- Oversaw multi-line phone systems to efficiently route calls and relay messages to team members. Welcomed visitors and facilitated their needs to enhance office experience.
- Facilitated interpretation and translation services for Spanish-speaking clients and visitors in office settings.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Managed office correspondence, ensuring timely communication and information flow.
Education
Spanish Medical Interpreter - Spanish Interpreter
STCC
Springfield, MA11-2025
Skills
- Organized task prioritization
- Customer support
- Team-oriented collaboration
- Data entry
- Bilingual Spanish-English
- CRM software proficiency
- Attention to detail
- Office supply management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
PCA
International Health Services
02.2024 - Current
Office Clerk
Springfield Housing Authority
01.2020 - 12.2023
Administrative Assistant
Gandara Center
03.2015 - 11.2019
Spanish Medical Interpreter - Spanish Interpreter
STCC