Ida Hodge
Killeen,TX
Summary
Capable Bar Manager / Bar Tender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in fast-paced establishments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Omalley's Pub
07.2023 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Server
Luxx Martinis And Jazz
07.2021 - 12.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Home Bakery Owner
Self-employeed
12.2019 - 07.2021
- Managed day-to-day business operations.
- Trained and motivated employee to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Counter Manager /Beauty Advisor
Lord & Taylor
01.2018 - 10.2020
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Performed all stock keeping processes and assisted in replenishing all items as per company policy.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Perform makeovers.
Education
High School Diploma -
Henninger High School
Syracuse, NY06.2014
Skills
- Creative Mixology
- Food Service
- Suggestive Selling / Upselling Techniques
- Handling Difficult Customers
- Stress Management
- Team Player Attitude
- Service-Oriented Mindset
- Highly Reliable
Certification
TABC
Food handlers
REFERENCES
Leonard B (Sham)burger
254-345-7063
Connell Lewis
254-432-1568
Timeline
Bartender
Omalley's Pub
07.2023 - 11.2023
Server
Luxx Martinis And Jazz
07.2021 - 12.2022
Home Bakery Owner
Self-employeed
12.2019 - 07.2021
Counter Manager /Beauty Advisor
Lord & Taylor
01.2018 - 10.2020
High School Diploma -
Henninger High School
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