IDA LUCERO

• Maintain accurate daily attendance records, meal menus, and required program documentation.

• Follow state regulations, reporting requirements, and recordkeeping procedures.

• Maintain organized records and ensure compliance with program guidelines.

• Demonstrate dependability, time management, and responsibility while managing daily operations.

• Managed appointments, schedules, transportation, incoming mail, bills, and invoices.

• Maintained organized records and assisted with medical billing and disability documentation.

• Coordinated daily activities, appointments, and service-related needs.

• Handled personal and confidential information with discretion and professionalism.

• Provided administrative and clerical support for daily senior center operations.

• Prepared, maintained, and organized client files, applications, eligibility documents, correspondence, and departmental records.

• Entered and maintained program data, attendance records, meal service information, and transportation reports.

• Prepared and submitted monthly, quarterly, and annual reports in accordance with county and state requirements.

• Managed incoming telephone calls, responded to inquiries, provided information and referrals, and directed requests to appropriate departments.

• Coordinated schedules, meetings, programs, appointments, and community activities.

• Prepared purchase orders and maintenance work orders; monitored inventory and ordered office and program supplies.

• Performed cashiering duties, reconciled attendance and meal records, and coordinated deposit deliveries.

• Communicated professionally with county departments, government agencies, vendors, employees, volunteers, and the general public.

• Maintained confidentiality of sensitive client information and ensured accurate documentation.

• Used standard office equipment and computer software to complete data entry, correspondence, reports, and other administrative tasks.

• Maintained daily meal records, menus, inventory logs, and required program documentation.

• Assisted with purchasing, supply management, and food delivery records.

• Answered incoming telephone calls and coordinated equipment maintenance.

• Assisted with daily facility operations and provided administrative support when needed.

• Maintained daily and weekly logs, inventory records, and kitchen documentation.

• Received, inspected, and organized deliveries and supplies.

• Assisted with facility operations, recordkeeping, and maintaining an organized work environment.

• Managed high volumes of incoming and outgoing customer calls.

• Provided customer service, account assistance, and billing support.

• Entered and updated customer information while maintaining accurate account records.

• Resolved customer concerns, handled escalations, and provided timely assistance.

• Demonstrated strong communication, keyboarding, problem-solving, and multitasking skills.