Ida Schyllander
Eugene,OR
Summary
Enthusiastic and motivated individual who's passionate about customer service. Team player who works well both independently and within a team setting to achieve goals and tasks. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
BARISTA
Henry D's Coffee Cart
09.2023 - Current
- Works cash register and takes orders from customers
- Makes drinks as they are ordered with a team of other students
- Maintains and operates espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Pleasantly interacts with customers during hectic periods to promote fun, positive environment.
CREW MEMBER
Coburg Road Dairy Queen
06.2023 - Current
- Works front counter, drive-thru and other areas.
- Cleans and maintains all areas of restaurant.
- Takes orders, prepares meals, and collects payments.
- Collaborates with team members to complete orders.
- Makes all ice cream orders.
- Familiar with all products in order to answer questions and make suggestions.
CREW MEMBER
River Road Dairy Queen
07.2022 - 06.2023
- Made all ice cream orders
- Completed cleaning tasks including mopping, sweeping, cleaning bathrooms, windows, restocking, and all counter surfaces
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Sheldon High School
06.2025
Skills
- Team Collaboration
- Inventory Restocking
- Customer Service
- Customer Engagement
- Cash Handling
- Crew Leadership
Timeline
BARISTA
Henry D's Coffee Cart
09.2023 - Current
CREW MEMBER
Coburg Road Dairy Queen
06.2023 - Current
CREW MEMBER
River Road Dairy Queen
07.2022 - 06.2023
Sheldon High School