Ida Summlion
Webster,TX
Summary
Seasoned security and law enforcement professional with a proven track record at the State of Illinois, adept in crisis management and conflict de-escalation. Excelled in roles requiring vigilant surveillance and effective incident reporting, enhancing safety protocols. Skilled in CCTV monitoring and fostering team cohesion, significantly improving security measures and operational efficiency.
Overview
38
38
years of professional experience
Work History
Security Officer
State Of Illinois-Department Of Human Services
01.2000 - 12.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
Delivery Driver
Doordash, Grubhub, Uber
03.2018 - 08.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Correctional Officer
State Of Illinois- Department Of Correction
10.1984 - 12.1999
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Completed intake paperwork, fingerprints, and searches.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Enforced rules and regulations to maintain order among inmates.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Investigated and responded to incidents of inmate misconduct.
- Prepared reports to document incidents and violations.
- Responded to emergency situations and de-escalated hostile confrontations.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
Education
None - Nursing
None - General Studies
06.1979
Skills
- Report Writing
- Incident Reporting
- General security
- Knowledge of supervisory concepts
- CCTV Surveillance
- CCTV Monitoring
- Patrol operations
- Conflict de-escalation
- Electronic surveillance
- Crisis Management
- Dispatch
- Crime prevention methods
- Weapons training
- Law enforcement background
Timeline
Delivery Driver - Doordash, Grubhub, Uber
03.2018 - 08.2022
Security Officer - State Of Illinois-Department Of Human Services
01.2000 - 12.2022
Correctional Officer - State Of Illinois- Department Of Correction
10.1984 - 12.1999
Prairie State College - None, Nursing
Joliet Central High School - None, General Studies
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