Idali Dominguez
Greeley,CO
Summary
Reliable individual with hands-on experience in optometry and front desk operations. Known for strong teamwork and problem-solving skills, effectively enhancing patient care and operational efficiency.
Overview
9
9
years of professional experience
Work History
Optometry Assistant
Poudre Valley Eyecare
Fort Collins, CO
08.2025 - 03.2026
- Assisted in patient check-in and scheduling appointments efficiently.
- Conducted preliminary vision tests, ensuring accuracy and patient comfort.
- Maintained inventory of optical supplies, facilitating seamless operations.
- Collaborated with team members to enhance patient service experience.
- Enhanced patient experience by providing efficient pre-testing and accurate documentation of medical history.
- Supported optometrists during examinations by preparing equipment and charts.
Front Desk Receptionist
Front Range Dermatology
Greeley, CO
02.2024 - 05.2025
- Managed patient check-in and scheduling to ensure smooth front desk operations.
- Answered multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained accurate patient records and verified insurance information for new visits.
- Assisted with administrative tasks, including filing and organizing patient documentation.
Optometry Technician
Adventure Vision
Greeley, CO
04.2021 - 03.2024
- Educated patients on contact lens care and optical product features, improving customer satisfaction.
- Assisted shoppers with selecting eyeglasses and contact lenses, recommending appropriate frames and lens types.
- Trained first-time contact wearers on insertion and removal of lenses.
- Scheduled examinations, contact lens fittings, optical dispensing appointments and other procedures.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Front Desk Receptionist
Sunrise Community Clinic
Evans, CO
01.2019 - 01.2021
- Coordinated with medical staff to optimize appointment schedules and reduce wait times.
- Implemented customer service protocols to enhance patient experience and satisfaction.
- Utilized electronic health record (EHR) systems to update and retrieve patient information promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Custodial Assistant
Greeley District 6
Greeley, CO
10.2016 - 07.2018
- Maintained cleanliness and organization in classrooms, hallways, and restrooms.
- Operated and maintained custodial equipment, ensuring optimal performance and safety standards.
- Developed effective cleaning schedules to enhance workflow and maintain facility standards.
- Enhanced cleanliness and sanitation by consistently performing thorough cleaning of assigned areas.
Education
High School Diploma -
Jefferson High School
Greeley, CONo Degree - Phlebotomy
Front Range Community College
Fort Collins, CO10-2022
Skills
- Customer service
- Visual field testing
- Patient education
- Medical record management
- Insurance verification
- Appointment scheduling
- Patient care coordination
- Willingness to learn
- Teamwork and collaboration
- Problem-solving
- Cleaning and sanitizing
- Multitasking
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Optometry Assistant
Poudre Valley Eyecare
08.2025 - 03.2026
Front Desk Receptionist
Front Range Dermatology
02.2024 - 05.2025
Optometry Technician
Adventure Vision
04.2021 - 03.2024
Front Desk Receptionist
Sunrise Community Clinic
01.2019 - 01.2021
Custodial Assistant
Greeley District 6
10.2016 - 07.2018
High School Diploma -
Jefferson High School
No Degree - Phlebotomy
Front Range Community College