Idali Ponce
Miami,FL
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
3
3
years of professional experience
Work History
OPD
Walmart
Miami, FL
03.2023 - Current
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigned work and monitored performance of project personnel.
- Inspected food preparation areas to ensure compliance with health and safety standards.
- Communicated with management regarding any operational issues that arose during the shift.
Hourly Shirt Coordinator
Burger King
Mismi, FL
02.2023 - 01.2024
Crew Member
Wendys Restaurant
Miami, FL
10.2021 - 02.2023
Skills
- Clerical Support
- Remote Office Availability
- Communication
- Task Prioritization
- Team Management
- Customer Relations
Timeline
OPD
Walmart
03.2023 - Current
Hourly Shirt Coordinator
Burger King
02.2023 - 01.2024
Crew Member
Wendys Restaurant
10.2021 - 02.2023
Similar Profiles
Leona PolleyLeona Polley
Stocker at WalmartStocker at Walmart
Benjamin BrownBenjamin Brown
CAP Team 1 Associate at WalmartCAP Team 1 Associate at Walmart
Logan PowellLogan Powell
Cart Associate at WalmartCart Associate at Walmart
Rylee MarheineRylee Marheine
Seasonal Associate at WalmartSeasonal Associate at Walmart
Efrainny Rodriguez ConcepcionEfrainny Rodriguez Concepcion
Front Desk at Chesterfield hotelFront Desk at Chesterfield hotel