Idalia Gomez
Youngstown
Summary
Dynamic Assistant Store Manager with a proven track record at Family Dollar, excelling in team management and customer service. Enhanced store efficiency through strategic merchandising and staff training, leading to improved sales and productivity. Skilled in problem-solving and time management, fostering a positive customer experience and driving team success.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Family Dollar
04.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Certified Trainer
Raising Cane's
09.2020 - 04.2024
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Increased trainee performance by implementing practical, hands-on activities during training sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Established and maintained quality control standards.
Education
Associates in Massage Therapy - Massage Therapy
Heritage College
Columbus07-2014
High School Diploma -
Horizon Science Academy Columbus
Columbus06-2012
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Time management
- Store opening and closing
- Team management
Timeline
Assistant Store Manager
Family Dollar
04.2024 - Current
Certified Trainer
Raising Cane's
09.2020 - 04.2024
Associates in Massage Therapy - Massage Therapy
Heritage College
High School Diploma -
Horizon Science Academy Columbus
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