Idalia Estela Fernandez
Fort Worth
Summary
Accomplished Baker with a proven track record at Crumbl Cookies, showcasing exceptional skills in food safety and customer service. Demonstrated ability to enhance customer satisfaction and efficiency, reducing waste significantly. A self-motivated team player, adept at fostering collaboration and streamlining processes for improved organizational efficiency.
Overview
17
17
years of professional experience
Work History
Baker
Crumbl Cookies
09.2024 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Self Employed
Self Employed
02.2020 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Office Admin
Secretaria De La Funcion Publica
02.2008 - 02.2020
- Supported office administration tasks such as data entry, document management, appointment scheduling, and email correspondence when needed.
- Streamlined administrative processes to enhance organizational efficiency within the VISTA program office.
- Provided administrative assistance as needed, contributing to an efficient workflow within the office environment.
- Oversaw daily office operations while managing a team of administrative professionals, fostering an atmosphere of teamwork and collaboration.
Education
High School Diploma -
Escuela Secundaria # 2
Calle Alvaro Obregon, Sabinas, Coahuila05-1990
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
Languages
Spanish
Full Professional
Timeline
Baker
Crumbl Cookies
09.2024 - Current
Self Employed
Self Employed
02.2020 - 08.2022
Office Admin
Secretaria De La Funcion Publica
02.2008 - 02.2020
High School Diploma -
Escuela Secundaria # 2
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