Summary
Overview
Work History
Education
Skills
Timeline
Generic

Idalis Vasquez

Kissimmee,FL

Summary

Dependable professional with strong technical aptitude supports student comprehension, curiosity, and learning needs. Communicative and enthusiastic with exceptional knowledge of district standards and curriculum.

Friendly and energetic Paraprofessional with expertise in assistant teaching in public classroom environment. Motivated to help students learn and be happy, healthy and well-behaved. Calm and effective at mediating student conflicts.

Overview

9
9
years of professional experience

Work History

Paraprofessional Substitute

Mater Palms Academy
Kissimmee, FL
12.2018 - Current
  • Communicated regularly with parents regarding their child's performance in school setting.
  • Assisted in the administration and scoring of standardized tests and assessments.
  • Implemented behavior management plans for individual students as directed by school personnel.
  • Conducted data analysis based on performance scores to develop school improvement plan.
  • Observed teachers to assist with planning and classroom instruction methodologies.
  • Organized parent-teacher conferences throughout the year as needed.
  • Provided individualized instruction to meet the needs of all students.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
  • Maintained a safe and orderly learning environment for all students.

Appointment Scheduling Specialist

M&J Small business part time
Kissimmee, FL
01.2023 - 02.2025
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Created detailed reports on customer service and client satisfaction using data from customer surveys.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

. Picking up calls and scheduling appointments

. Managing pay checks every week to workers

Hospitality Worker

Marriot Hotel
Kissimmee, FL
05.2018 - 12.2018
  • Conducted regular inspections of the premises to identify any maintenance needs.
  • Implemented customer loyalty programs to encourage repeat business and positive reviews.
  • Took orders accurately and communicated them to the kitchen staff promptly.
  • Served guests per day at complimentary breakfast station.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Managed inventory and placed orders for supplies to avoid shortages.
  • Monitored food stock and replenished items as necessary to meet guest demand.
  • Managed time efficiently to prepare and clear breakfast area within scheduled hours.
  • Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Provided feedback from guests to management to improve the breakfast service.
  • Communicated effectively with hotel management and staff to resolve any issues promptly.

Retail Cashier

Babies R Us
Kissimmee
05.2017 - 05.2018
  • Balanced the daily cash register transactions with accuracy and attention to detail.
  • Performed opening and closing duties such as setting up registers, counting cash drawers.
  • Offered customers carry-out service at completion of transaction.
  • Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
  • Assisted customers with product selection and answered any questions they had.
  • Followed company safety regulations to maintain safe work environment.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assisted other team members with their tasks as needed.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Received incoming shipments of merchandise from vendors and restocked shelves accordingly.
  • Performed opening and closing duties such as counting money, balancing registers.
  • Worked closely with front-end staff to assist customers.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves when needed and kept the sales floor neat and organized.
  • Welcomed customers, offering assistance to help find store items.
  • Provided excellent customer service by listening to customer needs and addressing them appropriately.
  • Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
  • Restocked shelves with merchandise as needed.

Cashier

Wendys Restaurant
Kissimmee
04.2016 - 05.2017
  • Worked closely with front-end staff to assist customers.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

Education

Doral College
Miami, FL
05-2026

High School Diploma -

Poinciana High School
Kissimmee
05-2018

Skills

  • Literacy strategies
  • Emotional support
  • Learning disabilities support
  • Assistive technology use
  • Collaboration
  • Flexibility
  • Classroom organization
  • Student supervision
  • English language learners support
  • Respectfulness

Timeline

Appointment Scheduling Specialist

M&J Small business part time
01.2023 - 02.2025

Paraprofessional Substitute

Mater Palms Academy
12.2018 - Current

Hospitality Worker

Marriot Hotel
05.2018 - 12.2018

Retail Cashier

Babies R Us
05.2017 - 05.2018

Cashier

Wendys Restaurant
04.2016 - 05.2017

Education

Doral College

High School Diploma -

Poinciana High School
Idalis Vasquez