IDALIZ MALDONADO
KISSIMMEE
Summary
Referral Coordination Specialist with robust experience in managing patient referrals and ensuring seamless transitions within healthcare systems. Proven ability to collaborate effectively with team members, adapt to changing needs, and drive successful outcomes. Strong skills in communication, organization, and problem-solving, consistently fostering trust and reliability. Valued for results-driven approach and exceptional interpersonal skills.
Overview
18
18
years of professional experience
Work History
Referral Coordinator
Claremedica
10.2025 - Current
- Coordinated patient referrals to specialists, ensuring timely access to care.
- Managed electronic health records to streamline referral processes and improve accuracy.
- Collaborated with medical staff to verify insurance eligibility for referrals, enhancing patient experience.
- Developed and maintained relationships with specialty providers to facilitate efficient communication and follow-up.
Referral Coordinator
Littell Family Medicine
01.2023 - Current
- Streamlined patient referral operations, liaising with healthcare providers
- Reduced waiting times by fostering relationships with insurance companies
- Facilitated smooth patient transitions by verifying insurance coverage
Front Desk Supervisor
Hyatt Regency Orlando International Airport
10.2019 - 01.2023
- Streamlined front desk operations at a busy airport hotel
- Improved guest satisfaction by resolving issues promptly
- Boosted guest feedback ratings through service enhancements
- Mentored front desk team for professional growth
- Facilitated communication for smooth hotel operations
Paraprofessional Educator/ Substitute Teacher
Osceola County School District
08.2007 - 02.2021
- Spearheaded personalized learning strategies for diverse learners
- Collaborated with educators to enhance inclusive classroom activities
- Meticulously tracked student progress, offering specialized academic assistance
Education
No Degree - Hospitality
Valencia College
Orlando, FLSkills
- Bilingual
- Problem Solving
- Time Management
- Team Collaboration
Timeline
Referral Coordinator
Claremedica
10.2025 - Current
Referral Coordinator
Littell Family Medicine
01.2023 - Current
Front Desk Supervisor
Hyatt Regency Orlando International Airport
10.2019 - 01.2023
Paraprofessional Educator/ Substitute Teacher
Osceola County School District
08.2007 - 02.2021
No Degree - Hospitality
Valencia College
COURSES
- SALESPERSON
- Institute of Real Estate Careers
- Mar 2021