Compassionate Medical Assistant experienced in patient care, medical record management, and clinical procedures. Developed strong relationships with healthcare teams, enhancing patient support through bilingual communication and problem resolution abilities. Focused on delivering efficient, organized care while contributing to successful project completions.
Overview
29
29
years of professional experience
Work History
Medical Assistant
Columbia Doctors Medical Group
Goshen, New York
01.2021 - Current
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Took and tracked vital signs for more than 65 patients each day using EMR.
Scheduled appointments and coordinated patient flow to optimize clinic operations.
Educated patients on medication usage and treatment plans to promote adherence and understanding.
Guided patients in completing foundation assistance forms, facilitating access to necessary medications.
Coordinated with NYPQ liaisons to gather labs and testing for timely prior authorizations and medication refills.
Managed patient records using electronic health record systems efficiently.
Maintained cleanliness and organization of medical equipment and exam rooms.
Simplified workflow instructions and prep process for new employees. Create a binder for new employees of the workflow and process of prepping for provider.
Facilitated patient enrollment in heart monitoring programs to enhance clinical care.
Medical assistant
Mount Sinai Comprehensive Health Program Downtown
New York, USA
08.2014 - Current
Conducted venipuncture procedures for patients with HIV/AIDS and Hepatitis.
Assisted nursing staff with complex venipuncture procedures, ensuring patient comfort and safety.
Partnered with providers to obtain and analyze blood results and conduct EKGs, facilitating timely patient care.
Screen patients for depression/smoking assentation/ COVID-19
Work closely with nursing staff and providers with challenging patients.
Work closely with a psychologist as a bridge between patients.
Update patient pharmacy in EMR and provide MyChart access.
Facilitated communication between social workers, patients, and providers to streamline care coordination.
Ensured CTMS patients received consistent support and information.
Medical assistant
Settlement health clinic
01.2009 - 07.2014
Coordinated with provider to prepare for office visits, enhancing patient experience.
Executed ear irrigation and assisted with venipunctures, enhancing patient care delivery.
Conducted prescreening for diabetes and prehypertension.
Followed up with patients to ensure timely access to care and address concerns.
Educated patients on e-prescribing and portal functions.
Obtained necessary preauthorization for selected prescriptions, facilitating timely patient access to medications.
Submitted medical clearance documentation for patients.
Managed communication with Mount Sinai Hospital to coordinate comprehensive care for HIV patients.
Engaged with the reach coordinator to address noncompliance in patients.
Medical Assistant/ Intern
Dr. Harry Schanzer
New York, USA
01.2007 - 02.2007
Assisted doctor with laser and injection procedures to enhance patient care.
Cleaned and bandaged wounds to promote effective patient recovery.
Conducted patient verification reviews, enhancing accuracy of medical records.
Handled incoming calls to schedule and cancel patient appointments, facilitating efficient office operations.
File and retrieve charts
Receptionist / Assistant Manager
Jean Claudia Begins Salon
New York, USA
01.2003 - 11.2003
Coordinated bank deposits and withdrawals, stock orders, and employee schedules to ensure smooth operations
Processed salon bill payments and addressed customer issues to enhance client satisfaction
Managed inventory levels to maintain sufficient stock and prevent shortages
Ensured timely processing of certified mail and shipments
Sales Associate
The Gap
New York, USA
07.2000 - 11.2002
Assisted employees with store exchanges, returns, and complex credit card transactions, contributing to improved customer satisfaction.
Facilitated accurate cash register closings, ensuring financial accountability and minimizing errors.
Provided orientation and training for new employees in company standards and policy.
Performed monthly inventory checks to maintain accurate stock levels, supporting effective inventory management.
Organized safe working environment to promote employee safety and compliance.
Medical Reception
North General Hospital
New York, USA
06.1997 - 12.1997
Prepared patient charts, ensuring timely access to information for scheduled appointments to facilitate efficient patient care.
Coordinated appointment bookings and guided patients through insurance co-payment process to streamline patient intake.
Answered phones and assisted patients/visitors in understanding hospital policies, clarifying procedures to enhance patient experience.
Supported medical staff through secretarial tasks, facilitating smoother operational workflow.