IDARA UTIN
Durham,NC
Summary
Dedicated and result-driven Resettlement Program Manager with 3+ years of experience in planning, executing, and evaluating projects. Skilled in leading cross-functional teams, handling escalations, and fostering innovation to achieve positive results. Committed to mentoring and empowering team members for improved team dynamics and employee retention. Decisive planner with good communication and problem-solving abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Resettlement Case Program Manager
Church World Service
11.2021 - Current
- Scheduled scope, timelines, budget, and resource allocation for refugee resettlement projects.
- Maintained effective communication channels with health officials, school facilitators, housing officials, and sponsor groups to meet expectations while ensuring high levels of customer satisfaction.
- Increased future project outcomes and organizational performance through post-project evaluations that incorporated data-driven insights.
- Developed a culture of accountability and adherence to project timelines through mentoring and coaching of team members.
- Recruited and trained new employees to meet job requirements.
Content Strategist & Copy Editor
Cleno Health Foundation
Durham, NC
12.2018 - 10.2021
- Led creative brainstorming sessions to inspire innovative content ideas and ensured messaging consistency across all channels
- Collaborated with internal stakeholders to craft engaging stories aligned with company messaging and strategic goals
- Wrote and edited high-performing content with meticulous attention to detail
- Conducted copy editing for various marketing materials, ensuring accuracy and adherence to brand guidelines.
CNA
Arosa
Durham, NC
06.2012 - 12.2018
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Provided excellent patient support and care to patients and families.
- Maintained records of patient care, condition, progress, or problems to report and discuss observations with physician or supervisor.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented patient progress and care in electronic medical records, ensuring accuracy and compliance with healthcare regulations.
- Distributed medication to patients, at appropriate time
Public Relations & Events Coordinator
Deshields Enterprise LLC
01.2016 - 08.2017
- Coordinated marketing and fundraising for luxury brands, small businesses, and non-profits
- Supervised event logistics, including venue selection, vendor negotiation, budget management, and on-site coordination
- Cultivated and maintained relationships with sponsors, securing in-kind donations and sponsorships to maximize event impact.
Education
MBA - Information Technology Project Management
Grand Canyon University
Phoenix, AZ03-2023
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
North Carolina Central University
Durham, NC12-2018
Associate of Arts - Communications
Durham Technical Community College
Durham, NC06-2016
Skills
- Project Management & Strategic Planning
- Leadership & Team Mentoring
- Social Media Marketing Campaign Development & Execution
- Data Analysis & Reporting
- Network Security
- Malware Analysis
- Security Awareness Training
- Proficient in Microsoft Office (Excel, PowerPoint, Word)
- Experienced in Remote Communication Tools (Zoom, Skype)
- Basic Spanish
- Cost Management
- Partnership Development
Accomplishments
- Identified potential risks and proactively developed mitigation strategies, resolving critical issues promptly.
- Initiated continuous improvement measures that led to enhanced productivity, better team collaboration, and overall project success.
- Assisted in securing monetary sponsorship for New York Fashion Week.
- Coordinated travel logistics for celebrity fashion designers, securing placements in fashion magazines, blogs, and social media.
Certification
- CompTIA Security+
- Certified Information Systems Security Professional (CISSP)
- Notary Public, North Carolina | Commission Expiry Date: 06/2027
Internationalexperience
- Extensive personal travel to Mexico
- Dominican Republic
- Nigeria
- Jamaica
- Nicaragua
- Canada
Timeline
Resettlement Case Program Manager
Church World Service
11.2021 - Current
Content Strategist & Copy Editor
Cleno Health Foundation
12.2018 - 10.2021
Public Relations & Events Coordinator
Deshields Enterprise LLC
01.2016 - 08.2017
CNA
Arosa
06.2012 - 12.2018
MBA - Information Technology Project Management
Grand Canyon University
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
North Carolina Central University
Associate of Arts - Communications
Durham Technical Community College
- CompTIA Security+
- Certified Information Systems Security Professional (CISSP)
- Notary Public, North Carolina | Commission Expiry Date: 06/2027
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