Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Suzanne Cryan

Manahawkin,NJ

Summary

Results-driven Program Analyst with extensive experience in budget management, contract administration, procurement, and operational analysis. Proven ability to streamline financial processes, oversee multimillion-dollar contracts, and implement data-driven strategies to enhance efficiency. Adept at collaborating with cross-functional teams, managing vendor relationships, and ensuring compliance with regulations. Skilled in Microsoft Office, Oracle Business Intelligence, and financial reporting tools.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Program Analyst

Transportation Security Administration (TSA) Training Center
12.2016 - Current
  • Managed multimillion-dollar contracts as a Level III Contracting Officer’s Representative (COR), ensuring optimal performance and compliance.
  • Conducted financial analysis, budgeting, and forecasting, managing procurement requests and expense reports.
  • Collaborated with government and corporate stakeholders to ensure regulatory and training compliance.
  • Developed data-driven reports and presentations for leadership, leveraging Oracle Business Intelligence and Microsoft Office Suite.
  • Implemented process improvements to optimize resource allocation and cost management.

Project Manager

TSA Leadership Institure
12.2016 - 12.2018
  • Successfully managed multiple projects of the TSA Leadership Institute in conjunction with American University by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Developed and updated curriculum for TSA supervisors and managers to enhance leadership skills.
  • Responsible for registering and scheduling approximately one-thousand students per fiscal year.
  • Contract administrator for 6 million-dollar contract with American University
  • Planned and executed coordinated graduation ceremonies by managing event logistics to include venue selection, program creation, audio/visual setup and accessibility accomodations.
  • Designed and distributed over one-thousand certificates and printed programs, organized key-note speakers and facilitated post-event celebration and media sharing.

Program Analyst

TSA Aviation Program Branch
12.2010 - 12.2016
  • Managed a $50M Federal Flight Deck Officer (FFDO) training contract, analyzing contractor performance and financial efficiency.
  • Oversaw 26 contracts, leading procurement strategy, cost estimates, and compliance reviews.
  • Led cross-functional teams to develop a new information dashboard and reporting tools.
  • Developed and maintained acquisition reports and contract performance evaluations.

Program Specialist

TSA System Operations Control Division
10.2003 - 12.2010
  • Led financial and contract management for multiple high-value contracts related to system operations and services.
  • Designed and implemented a hotel cost analysis report, improving budget forecasting and cost efficiency.
  • Managed international travel and reservations, negotiating cost-effective accommodations for personnel.
  • Provided financial reports and budget recommendations, enhancing operational decision-making.
  • Developed Acquisition Plan for $20,000,000.00 contract.

Education

Bachelor of Science - Finance

Glassboro University
Glassboro, New Jersey

Skills

  • Financial Analysis & Budgeting
  • Contract Management & Procurement
  • Vendor & Stakeholder Relations
  • Process Improvement & Risk Management
  • Data Analysis & Reporting (Oracle Business Intelligence, Excel, FPO)
  • Oracle E-Business Suite
  • Excel
  • Contractor Performance Assessment Reporting System (CPARS)
  • System for Federal Award Management (SAM)
  • Project Management & Strategic Planning
  • PACTS III Source Selection Team for the USCIS DHS Strategic Sourcing contract evaluation

Certification

  • Contracting Officer Representative (COR) Level III
  • Risk Management & Ethics in Procurement
  • Introduction to Analytics
  • Ethics and Procurement Integrity
  • Fundamentals of Systems Acquisition Management
  • Federal Acquisition Regulation (FAR) Overview
  • Federal Contract Law

Timeline

Project Manager

TSA Leadership Institure
12.2016 - 12.2018

Senior Program Analyst

Transportation Security Administration (TSA) Training Center
12.2016 - Current

Program Analyst

TSA Aviation Program Branch
12.2010 - 12.2016

Program Specialist

TSA System Operations Control Division
10.2003 - 12.2010

Bachelor of Science - Finance

Glassboro University

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