Ideata CadyAnderson
Senior Sales
Fairwood
Summary
To gain employment with Title and Escrow Company.
Over ten years of experience working in a Customer Service environment. Able to work well individually and as a member of a team. Experienced to prioritize and complete multiple tasks. Management, Ordering, Merchandising, Payroll, Multi-Lined Phones ,Copy Machines. Scheduling & Microsoft Programs. Medical experience with Epic software and Kipu software experience.
Overview
28
28
years of professional experience
Work History
Paraprofessional Behavior Teacher
Procare Therapy
01.2023 - Current
- Teaching
- Redirect Behavioral
- Assist with Homework
- Mentoring
- Charting behavior
Patient Access Representative
Kaiser Permanente
01.2020 - 12.2022
- Scheduling
- Data Entry
- Answering phones
- Calculations
- Software (Epic)
Customer Service (Operator)
Continuum
01.2020 - 12.2020
- Answering phones
- Data Entry
- Troubleshooting
- Software systems (Android, Windows, IOS)
- Billing and Sales
Paraprofessional Behavior Tech
Maximum
01.2019 - 12.2020
- Teaching
- Redirect Behavioral
- Assist with Homework
- Mentoring
- Charting Behavior
Customer Service Filament
Amazon
01.2017 - 12.2020
- Shipping
- Data Entry
- Inspections
CNA Home Care
Prestige Care
01.2016 - 12.2016
- Taking care dementia patients
- Toiletry
- Friendship
- Bathing
- Feeding
- Activities
Customer Service Representative (Operator)
Xerox
01.2008 - 12.2016
- Answering Phones
- Data Entry
- Troubleshooting software systems (Android, Windows, IOS)
- Customer Service
- Re-Rating
- Pro-Rating
- Billing and Sales
Customer Service Rep
Valero
01.2014 - 12.2014
- Responsible for Key Holder
- Cash register
- Opening Closing
- Certified gas pressure
- Merchandising
- Obtain Food handlers card
- Bookkeeping
- Janitorial duties every shift
- Stocking working variable shifts
Receptionist
Accounting Firm
01.2012 - 12.2013
- Administrative
- Filing
- Cashier
- Data Entry
- Photo copy
Sales Specialist
Bath & Body Works
01.2008 - 12.2008
- Responsible for Greeting Customers
- Maintain knowledge of current sales and promotions
- Payment and exchanges
- Recognize security risks and thefts
- Help locate or obtain merchandise
- Being there for the customer
Food Server
Augustine Casino
01.2007 - 12.2008
- Performed data entry
- Take food orders
- Stock service stations
- Remove trays
- Prep food
Receptionist and Marketer
Liberty Taxes
01.2007 - 12.2007
- Greet Clients
- Answer phones
- Handle appointments
- Direct and coordinate marketing activities
- Know policies to promote products and services
- Identify and develop marketing strategies
- The use of business sales forecasting and strategic planning to ensure the sales and profitability of products and services
Store Manager
Diane’s Swimwear
01.2001 - 12.2001
- Sales and services
- Resolve customer complaints regarding merchandise
- Oversee local sales goals and employees performances
- Merchandising
- Schedule employees
- Monitor customer preference
- Focus on sales
- Prepare and approve budgets
- Consult with department heads to plan advertising services to secure customer specifications
Lead Sales Specialist
Ann Taylor
01.1998 - 12.2001
- Merchandize
- Client books
- Bookkeeping
- Cashier
- Wardrobing
- Sale Quotas
- Train employees of operations of the store
- Customers Service
Education
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Gavilan College
Skills
Educational assistance
Disability awareness
Special education support
Instructional support
Documentation
Classroom support
Helping students with special needs
Calm and patient demeanor
Effective communication
Teacher support and collaboration
Multidisciplinary team collaboration
Life skills training
Computer skills
Timeline
Paraprofessional Behavior Teacher
Procare Therapy
01.2023 - Current
Patient Access Representative
Kaiser Permanente
01.2020 - 12.2022
Customer Service (Operator)
Continuum
01.2020 - 12.2020
Paraprofessional Behavior Tech
Maximum
01.2019 - 12.2020
Customer Service Filament
Amazon
01.2017 - 12.2020
CNA Home Care
Prestige Care
01.2016 - 12.2016
Customer Service Rep
Valero
01.2014 - 12.2014
Receptionist
Accounting Firm
01.2012 - 12.2013
Customer Service Representative (Operator)
Xerox
01.2008 - 12.2016
Sales Specialist
Bath & Body Works
01.2008 - 12.2008
Food Server
Augustine Casino
01.2007 - 12.2008
Receptionist and Marketer
Liberty Taxes
01.2007 - 12.2007
Store Manager
Diane’s Swimwear
01.2001 - 12.2001
Lead Sales Specialist
Ann Taylor
01.1998 - 12.2001
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Gavilan College