Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ideata CadyAnderson

Ideata CadyAnderson

Senior Sales
Fairwood

Summary

To gain employment with Title and Escrow Company.

Over ten years of experience working in a Customer Service environment. Able to work well individually and as a member of a team. Experienced to prioritize and complete multiple tasks. Management, Ordering, Merchandising, Payroll, Multi-Lined Phones ,Copy Machines. Scheduling & Microsoft Programs. Medical experience with Epic software and Kipu software experience.

Overview

28
28
years of professional experience

Work History

Paraprofessional Behavior Teacher

Procare Therapy
01.2023 - Current
  • Teaching
  • Redirect Behavioral
  • Assist with Homework
  • Mentoring
  • Charting behavior

Patient Access Representative

Kaiser Permanente
01.2020 - 12.2022
  • Scheduling
  • Data Entry
  • Answering phones
  • Calculations
  • Software (Epic)

Customer Service (Operator)

Continuum
01.2020 - 12.2020
  • Answering phones
  • Data Entry
  • Troubleshooting
  • Software systems (Android, Windows, IOS)
  • Billing and Sales

Paraprofessional Behavior Tech

Maximum
01.2019 - 12.2020
  • Teaching
  • Redirect Behavioral
  • Assist with Homework
  • Mentoring
  • Charting Behavior

Customer Service Filament

Amazon
01.2017 - 12.2020
  • Shipping
  • Data Entry
  • Inspections

CNA Home Care

Prestige Care
01.2016 - 12.2016
  • Taking care dementia patients
  • Toiletry
  • Friendship
  • Bathing
  • Feeding
  • Activities

Customer Service Representative (Operator)

Xerox
01.2008 - 12.2016
  • Answering Phones
  • Data Entry
  • Troubleshooting software systems (Android, Windows, IOS)
  • Customer Service
  • Re-Rating
  • Pro-Rating
  • Billing and Sales

Customer Service Rep

Valero
01.2014 - 12.2014
  • Responsible for Key Holder
  • Cash register
  • Opening Closing
  • Certified gas pressure
  • Merchandising
  • Obtain Food handlers card
  • Bookkeeping
  • Janitorial duties every shift
  • Stocking working variable shifts

Receptionist

Accounting Firm
01.2012 - 12.2013
  • Administrative
  • Filing
  • Cashier
  • Data Entry
  • Photo copy

Sales Specialist

Bath & Body Works
01.2008 - 12.2008
  • Responsible for Greeting Customers
  • Maintain knowledge of current sales and promotions
  • Payment and exchanges
  • Recognize security risks and thefts
  • Help locate or obtain merchandise
  • Being there for the customer

Food Server

Augustine Casino
01.2007 - 12.2008
  • Performed data entry
  • Take food orders
  • Stock service stations
  • Remove trays
  • Prep food

Receptionist and Marketer

Liberty Taxes
01.2007 - 12.2007
  • Greet Clients
  • Answer phones
  • Handle appointments
  • Direct and coordinate marketing activities
  • Know policies to promote products and services
  • Identify and develop marketing strategies
  • The use of business sales forecasting and strategic planning to ensure the sales and profitability of products and services

Store Manager

Diane’s Swimwear
01.2001 - 12.2001
  • Sales and services
  • Resolve customer complaints regarding merchandise
  • Oversee local sales goals and employees performances
  • Merchandising
  • Schedule employees
  • Monitor customer preference
  • Focus on sales
  • Prepare and approve budgets
  • Consult with department heads to plan advertising services to secure customer specifications

Lead Sales Specialist

Ann Taylor
01.1998 - 12.2001
  • Merchandize
  • Client books
  • Bookkeeping
  • Cashier
  • Wardrobing
  • Sale Quotas
  • Train employees of operations of the store
  • Customers Service

Education

undefined

Gavilan College

Skills

Educational assistance

Timeline

Paraprofessional Behavior Teacher

Procare Therapy
01.2023 - Current

Patient Access Representative

Kaiser Permanente
01.2020 - 12.2022

Customer Service (Operator)

Continuum
01.2020 - 12.2020

Paraprofessional Behavior Tech

Maximum
01.2019 - 12.2020

Customer Service Filament

Amazon
01.2017 - 12.2020

CNA Home Care

Prestige Care
01.2016 - 12.2016

Customer Service Rep

Valero
01.2014 - 12.2014

Receptionist

Accounting Firm
01.2012 - 12.2013

Customer Service Representative (Operator)

Xerox
01.2008 - 12.2016

Sales Specialist

Bath & Body Works
01.2008 - 12.2008

Food Server

Augustine Casino
01.2007 - 12.2008

Receptionist and Marketer

Liberty Taxes
01.2007 - 12.2007

Store Manager

Diane’s Swimwear
01.2001 - 12.2001

Lead Sales Specialist

Ann Taylor
01.1998 - 12.2001

undefined

Gavilan College
Ideata CadyAndersonSenior Sales