Idela Stevenson
Lehigh Acres,FL
Summary
Dynamic Team Supervisor at Wawa with a proven track record in enhancing cross-functional collaboration and resolving conflicts effectively. Skilled in performance improvement and employee engagement, I excel in coaching and mentoring teams to achieve strategic goals, fostering a productive and motivated work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Team Supervisor
Wawa
03.2015 - 05.2025
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
Education
High School Diploma -
Lee County School System
Fort Myers Beach, FL12.2008
Skills
- Effective leadership
- Assignment delegation
- Report preparation
- Performance improvement
- Complaint handling
- Staff training
- Motivational skills
- Employee engagement
- Coaching and mentoring
- Attention to detail
- Team supervision
- Daily workflow improvement
- Problem-solving
- Overseeing daily activities
- Goal setting
- Evaluating employee work
- Team motivation
- Expectation setting
- Mentoring
- Cash handling
- Coaching
- Process improvement
- Conflict resolution
- Safety processes and procedures
- Issue resolution
- Quality improvement
- Safety
- Giving constructive feedback
- Relationship building
- Teamwork and collaboration
- Verbal and written communication
- Team building
- Task delegation
- Complex Problem-solving
Certification
Serv Safe Certification
Timeline
Team Supervisor
Wawa
03.2015 - 05.2025
High School Diploma -
Lee County School System
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