Summary
Work History
Education
Skills
Languages
Custom
Timeline
Generic

Idiana Castillo

Miami,FL

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Work History

Cashier

Walgreens
Miami, FL
07.2024 - Current
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Issued receipts, refunds, credits, or changes due to customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Processed sales transactions to prevent long customer wait times.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.

Cashier

Walgreens
Miami, FL
06.2024 - Current
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Processed returns and exchanges of merchandise in accordance with store policies.

Education

High School Diploma -

Coral Gables Senior High School
Coral Gables, FL
06-2024

Skills

  • Payment Collection
  • POS Systems
  • ID Verification
  • Customer Assistance
  • Cash Handling
  • Drawer balancing
  • Customer Service
  • Staff Training

Languages

Spanish
Professional

Custom

  • volunteer at the public libary
  • recycle plastic

Timeline

Cashier

Walgreens
07.2024 - Current

Cashier

Walgreens
06.2024 - Current

High School Diploma -

Coral Gables Senior High School
Idiana Castillo