Sariah Freeman
Missoula,MT
Summary
My name is Sariah Freeman and I would like to take this time to say thank you for taking the time to review my resume. I am energetic and dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys. I am also a positive outgoing highly-motivated individual with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Special Education Paraprofessional
Euchee Creek Elementary
Harlem, GA
09.2022 - 05.2024
- Assisted teachers with planning and preparing lessons for students.
- Provided guidance to students in the classroom setting.
- Created and maintained positive relationships with students, parents, and colleagues.
- Administered assessments to determine student's academic performance levels.
- Collaborated with special education staff to develop Individualized Education Plans.
- Helped implement behavior management strategies for individual students.
- Maintained accurate records of student grades and academic progress reports.
- Provided technical assistance to teachers when using new software or technology tools.
- Developed creative learning activities that engage all types of learners.
- Supported students throughout academic instruction and assignments.
- Supplied one-on-one attention to each student during group activities.
- Assisted with implementation of student's individualized IEP at discretion and direction of teachers and administrators.
- Handled clerical duties, managed classrooms and coordinated documents for teachers.
- Contributed to a safe and inclusive learning environment for all students.
Sales Associate/ Customer Service
Kohls Department Store
Evans, GA
03.2019 - 09.2022
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Collaborated with management teams to develop innovative marketing strategies.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Answered store and merchandise questions and led customers to wanted items.
Server
Waffle House
Augusta, GA
05.2012 - 03.2017
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Associate of Applied Science - Early Childhood Education And Care
Augusta Technical College
Augusta, GA05-2023
Skills
- Positive attitude
- Checking and rechecking work
- Seeking advice from peers
- Problem-solving skills
- Relationship Building
- Superb time management
- Guest Relations
- Excellent communication skills
- Negotiation Tactics
- Outgoing Personality
- Verbal/written communication
- Reliable and punctual
- Teamwork and Collaboration
- Positive and professional
- Conflict Resolution
- Multi-tasking strength
Timeline
Special Education Paraprofessional
Euchee Creek Elementary
09.2022 - 05.2024
Sales Associate/ Customer Service
Kohls Department Store
03.2019 - 09.2022
Server
Waffle House
05.2012 - 03.2017
Associate of Applied Science - Early Childhood Education And Care
Augusta Technical College