Mercedes Bryan
Grand Bay,AL
Summary
Detail-oriented Dale Carnegie graduate with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pipefitter
Huntington Ingalls Industries
11.2021 - Current
- Appropriately fitted pipes by identifying dimensions, sizes, and material needed.
- Followed safe work practices, which included fall protection and personal protective equipment.
- Read and interpreted blueprints, diagrams and other technical drawings to determine best installation methods.
- Replaced faulty parts and repaired structural damages to pipes and related components.
- Eliminated risks by correctly identifying potential safety hazards.
Stocker
Walmart
05.2021 - 11.2021
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
- Maintained effective team member communication.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Marked stock with identification tags and labels to outline information such as storage locations.
Manager/ Delivery Driver
Domino's
03.2020 - 03.2021
- Addressed customer complaints, proactively seeking resolution to promote repeat business
- Increased customer service by reviewing orders before delivery to determine that they were complete and properly invoiced
- Supported back office procedures, including hiring and employment processes
- Held associates accountable for meeting established operational guidelines, brand standards, customer service expectations, and company policies
- Assessed, routed, and delivered orders in a timely manner.
Server
P.F. Chang's
05.2019 - 03.2020
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Upheld high sanitation and safety standards while delivering and serving food
- Communicated customers' menu choices and special requests to kitchen staff to minimize errors
- Took orders, made drinks, and cleaned tables after the guests' departures
- Engaged customers in friendly conversation to boost satisfaction and loyalty to restaurant.
Cafe Lead/ Barista
Barnes and Noble
05.2018 - 11.2019
- Prepared sandwiches and baked goods, ground and blended coffee beans, brewed coffee and tea, and served items to customers
- Followed marketing and sales plans to bring in new customers and achieve business targets.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Bouncer/ Set Up Crew Member
Iron City
09.2017 - 09.2018
- Observed crowds for signs of criminal activity and disorder and investigated disturbances to quickly restore order
- Checked IDs to verify legal age of everyone entering building
- Maintained safe and secure environment to protect company property and staff
- Patrolled building and perimeter regularly to deter unauthorized access and activities
- Set up and examined finished furniture placements for adherence to specifications and correct coordination with sound and lighting components.
Stock/ Cashier
Greers
08.2016 - 05.2017
- Processed cash register transactions by inputting product costs and giving back change
- Maintained merchandise displays, including endcaps, floor displays, and aisles
- Stocked and rotated grocery, produce, and dairy departments
- Bagged and packaged customer orders and purchases
- Restocked shelves, racks and bins with the latest merchandise in attractive displays.
Education
No Degree - Accounting, Forensics Accounting and Tech Auditing
University of Alabama- Birimingham
Birmingham, ALHigh School Diploma -
Alma Bryant High School
Irvington, AL05.2017
Skills
- Policy Implementation
- Time Management
- Expectation setting
- Workplace Safety
- Schematics and Blueprints
- Work Planning and Prioritization
Certification
- Braze certified
- Swagelok Certified
- Lock ring Certified
- Dale Carnegie Course Skills for Success
Timeline
Pipefitter
Huntington Ingalls Industries
11.2021 - Current
Stocker
Walmart
05.2021 - 11.2021
Manager/ Delivery Driver
Domino's
03.2020 - 03.2021
Server
P.F. Chang's
05.2019 - 03.2020
Cafe Lead/ Barista
Barnes and Noble
05.2018 - 11.2019
Bouncer/ Set Up Crew Member
Iron City
09.2017 - 09.2018
Stock/ Cashier
Greers
08.2016 - 05.2017
No Degree - Accounting, Forensics Accounting and Tech Auditing
University of Alabama- Birimingham
High School Diploma -
Alma Bryant High School
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