Iechia Robinson
Chicago,IL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Access Community Health Network
06.2023 - Current
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Midland Orthopedic Associates
04.2022 - 05.2023
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Called and faxed pharmacies to submit prescriptions and refills.
Medical Assistant
Advocate Medical Center
09.2019 - 03.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Education
Criminal Justice
Chicago State University
Chicago, IL12.2024
Associate of Applied Science - Criminal Justice
Kaplan University
Davenport, IA02.2016
Skills
- Phlebotomy
- Procedure Assistance
- Patient Flow Management
- HIPAA Compliance
- Medical Terminology
- Patient Scheduling
- Reliable Team Player
- First Aid
- Clinical Documentation
- CPR
- Immunization Administration
- Electronic Medical Records
U.S Air Force
Jan 2006-Nov 2010
Air Force Achievement Medal
Army Achievement Medal
Air Force Good Conduct Medal
Iraq Campaign Medal with 1 Service Star
References
References available upon request.
Timeline
Medical Assistant
Access Community Health Network
06.2023 - Current
Medical Assistant
Midland Orthopedic Associates
04.2022 - 05.2023
Medical Assistant
Advocate Medical Center
09.2019 - 03.2022
Criminal Justice
Chicago State University
Associate of Applied Science - Criminal Justice
Kaplan University