Ismail El Ktiri El Idrissi
College Student
Atlanta,GA
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Results-driven professional with good technical skills, firm grasp of business needs and understanding of user requirements gathering. Assesses risks, troubleshoots problems and conducts tests. Excellent communication and planning abilities.
Overview
4
4
years of professional experience
1
1
Certification
3
3
Languages
Work History
Administrative Assistant Intern
Vegachimie
01.2019 - 03.2021
- Received and screened incoming calls, emails and visitors and alerted administrative manager to priority matters.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Maintained tidy and professional office space to give positive first impression to visitors.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Student Assistant
Chick Fil A
12.2022 - 02.2023
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Defined clear targets and objectives and communicated to other team members.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
Education
Bachelor of Science - Computer science
05.2027
Skills
- Time Management
- Team Bonding
- Complex Problem-Solving
- Critical Thinking
- Customer Service
- Internal Communications
- Providing Feedback
- Data Evaluation
- Project Coordination
- Unsupervised Learning
Certification
Model United Nations Delegate
Certificate TCF : Test de connaissance du français (C2)
Languages
Arabic
Native or Bilingual
English
Professional Working
French
Native or Bilingual
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