- Swimming
- Animal Care
- Reading
- Passionate about balancing physical health with mental and emotional wellness
Iesha Coleman
On Board Services For Amtrak
DOWNEY,CA
Summary
Reliable support associate with a proven track record in delivering exceptional customer service. Skilled in resolving conflicts and maintaining a positive atmosphere under pressure. Committed to enhancing organizational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
On Board Services
Amtrak
Los Angeles, CA
03.2012 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
Support Associate
Macys Department Store
Pasadena, California
02.2010 - 11.2011
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to maintain store presentation and uphold merchandising standards.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Education
High School Diploma -
Dominguez High School
Paramount, CA05.2009
Skills
Customer service
Teamwork and collaboration
Conflict resolution
Calm under pressure
Dependable and responsible
Positive demeanor
Organization and time management
Problem-solving
Interests
Timeline
On Board Services
Amtrak
03.2012 - 06.2022
Support Associate
Macys Department Store
02.2010 - 11.2011
High School Diploma -
Dominguez High School