IESHA HARRIS
Chicago,IL
Summary
Highly skilled and professional individual, with a background in Business Operations and Solutions. Ability to meet demands and deadlines, while encouraging teamwork, using DEI guidelines to enhance productivity within any company as well as the public, I work diligently, while under stressful situations and still have attention to detail in completing tasks. I'm self-driven, competitive, and constantly striving to elevate and prosper. I have a proven record of dedication and success, leading to promotions within various organizations. I' ready to hit the ground running
Overview
13
13
years of professional experience
Work History
Sales/Distribution Associate
USPS
Chicago, IL
10.2024 - Current
- Answered customer questions regarding postal procedures and policies.
- Weighed parcels to determine appropriate postage rate charges.
- Collected payment from customers for merchandise purchased at post office retail store.
- Receive and sort incoming parcels according to destination.
- Operated hand scanners, and pallet jacks to move materials.
- Upheld cleanliness of parcel loading area.
PERSONAL HOMECARE PROVIDER
IDHS
01.2012 - Current
- Specialized health care and attendance for disabled/handicapped
- -Money Management
- Coordinated services with other healthcare providers such as physical therapists and doctors.
- Helped clients prepare meals, shop for groceries and arrange transportation to medical appointments.
APBS Clerk
USPS
Chicago, IL
01.2024 - 10.2024
- Prepared items for shipment by labeling, taping, wrapping, and and or packing them.
- Scanned barcodes of incoming items to determine their destination.
- Utilized automated equipment such as conveyors, sorters, and scanners in order to streamline the process.
- Loaded and unloaded shipments and picked up and moved heavy packages and items using pallet jack.
PROCESSING SUPPORT SPECIALIST
USPS
10.2022 - 01.2024
- Presentations of data reports, generated from daily processing goals
- Record keeping of input/output of mail (geographical location, time zones, delivery/receivables, airmail, ground shipping)
- Analyzed processing issues, identified root causes, and implemented solutions.
- Microsoft Excel, PowerPoint, Word, Teams, Outlook, Office 365, Adobe
- Provided technical support to customers via phone and email.
- Created detailed reports of all service activities for management review.
Mail Processing Clerk
USPS
Chicago , IL
09.2016 - 10.2022
- Sorted and distributed incoming mail.
- Conducted routine maintenance on mailing equipment as needed.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Dispatched processed mail to loading docks
POLLING ADMINSINSTRATOR
BOARD OF ELECTIONS
Chicago, IL
03.2014 - 11.2014
- Customer service and product insight, resolving customer complaints and inquiries.
- Diverse approach methods, respectful of different cultures and geographical backgrounds to enhance communications.
- Trained technician and consolidator solely responsible for equipment functionality and efficiency.
- Ensured that voting booths were properly equipped with necessary supplies.
- Assisted disabled persons in casting their votes in a secure manner.
Education
A.A. - Psychology
HAROLD WASHINGTON COLLEGE
01.2014
Some College (No Degree) - Journalism & Communications
COLUMBIA
Skills
- Customer Service
- Marketing Solutions
- Operations Analysis
- Problem Solving
- Professional
- Safety Precautions
- Documentation skills
Hobbies and Interests
I have 2 self published poetry books, "Losing All my Emotions" and "Death by a Thousand Thoughts." Both books are available on https://hi-buddy.org
Timeline
Sales/Distribution Associate
USPS
10.2024 - Current
APBS Clerk
USPS
01.2024 - 10.2024
PROCESSING SUPPORT SPECIALIST
USPS
10.2022 - 01.2024
Mail Processing Clerk
USPS
09.2016 - 10.2022
POLLING ADMINSINSTRATOR
BOARD OF ELECTIONS
03.2014 - 11.2014
PERSONAL HOMECARE PROVIDER
IDHS
01.2012 - Current
A.A. - Psychology
HAROLD WASHINGTON COLLEGE
Some College (No Degree) - Journalism & Communications
COLUMBIA
Similar Profiles
Jocelyn ParksJocelyn Parks
Clerk at USPSClerk at USPS
Steve ClowerSteve Clower
City Letter Carrier at USPSCity Letter Carrier at USPS
Ryan Leigh-Ann WheelerRyan Leigh-Ann Wheeler
City Letter Carrier at USPSCity Letter Carrier at USPS
Sol M. EloseguiSol M. Elosegui
City Carrier, Shop Steward, and Trainer at USPSCity Carrier, Shop Steward, and Trainer at USPS
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed