Lisa Holmes

• Maintain store visual appearance , engage customers, and suggest three extra products to boost Sales.
• Handled transactions efficiently while adhering to postal handling policies with money orders and gift card purchases with daily limits and USPS compliance. Ensuring accuracy in all financial exchanges.
• Building relationships with customers to encourage repeat business.
• Managed refunds for services in accordance with postal policy.
• Maintained calm demeanor and professionally managed issues with customers in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts explaining services to customers. Balancing cash till Daily. Managing close out for multiple clerks.
• Developed comprehensive product knowledge, of postal products and services. Enabling effective upselling by asking every customer if the need there package there Over Night Service and if they would like three additional products.
• Opening unit and keeping up with distribution goals with knowledge of scheme for 32 routes in office
• Heading the Bulk/BRM Mail Unit processing postage statements and close outs daily.

Meet with businesses in Rio Vista and surrounding areas to promote their business in our News paper. Help suggest layout of ads to promote there unique business.

Changing ad art work as needed to add new promotions and time sensitive materials

Delivery of papers to customer businesses to assure coverage of News Papers and stay engaged with the Rio Vista community. Making myself available for changes as needed on a weekly basis.