Ife Geffrard El
Lynchburg,VA
Summary
Licensed Insurance Agent with comprehensive understanding of complex insurance policies, risk management strategies, and client relationship building. Strong advocate for clients' needs, leveraging negotiation skills to ensure optimal coverage options. Demonstrated success in cultivating professional relationships and enhancing customer satisfaction. Consistently drive growth through strategic sales tactics and proactive problem-solving.
Overview
7
7
years of professional experience
Work History
Licensed Insurance Agent
Teleperformance USA
Lynchburg, VA
10.2023 - 07.2025
- Assisted clients in selecting appropriate insurance policies and coverage options.
- Educated clients on policy benefits, terms, and conditions effectively.
- Managed customer inquiries and provided timely resolutions to concerns.
- Collaborated with team members to streamline the policy application process.
- Processed policy changes, renewals, cancellations, claims and other related paperwork accurately and timely.
Packaging Machine Operator
Frito-Lay
Lynchburg, VA
11.2021 - 06.2023
- Calibrated tooling and setups for machines to accommodate new products.
- Sorted, graded and weighed products, verifying and adjusting products to meet specifications.
- Removed finished products from machines and separated rejected items based on standard grading qualifications.
- Minimized waste and lag times by maintaining orderly and clean work area and equipment.
- Cleared machine jams to reset malfunctions for production line.
- Monitored machine outputs to confirm quality deliverables.
- Collaborated with lead operators and managers to accomplish smooth product changeovers with minimal downtime and wastage.
Floor Manager
Jcrew
Lynchburg , VA
10.2018 - 11.2021
- Established ambitious goals for employees and departments in order to promote quality and productivity improvements.
- Stayed up-to-date on extensive company products and services.
- Coached junior employees to meet operational and sales goals with proactive strategies.
- Trained, motivated and oversaw packing team of 15-20 employees .
- Oversaw sorting team of 7+ employees
- Communicated daily operations to senior management.
Assistant Manager
Sears Hometown & Outlet Stores Inc.
Lynchburg , VA
03.2018 - 08.2018
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Education
Insurance Licensing -
Teleperformance USA
06.2023 - 07.2023
High School Diploma -
E.C. Glass High School
Lynchburg, VASkills
- Insurance sales strategy
- Negotiation techniques
- Consultative Sales
- Team Player
- Active Listener
- Client Service
- Cold calling
- Planning & Organizing
- Team Leadership
- Critical Thinking
- Training & Development
- Conflict Resolution
- Risk Assessment
- Packing Machine Maintenance
- Sorting Machine Maintenance
Timeline
Licensed Insurance Agent
Teleperformance USA
10.2023 - 07.2025
Insurance Licensing -
Teleperformance USA
06.2023 - 07.2023
Packaging Machine Operator
Frito-Lay
11.2021 - 06.2023
Floor Manager
Jcrew
10.2018 - 11.2021
Assistant Manager
Sears Hometown & Outlet Stores Inc.
03.2018 - 08.2018
High School Diploma -
E.C. Glass High School