Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ifedayo Jeter

Washington,DC

Summary

Dynamic Field Technician with extensive experience at Verizon Inc., excelling in problem-solving and professional communication. Proven track record in reducing system downtime through efficient diagnostics and repairs. Skilled in equipment installation and maintenance, ensuring safety and operational efficiency while enhancing customer satisfaction through quality service.

Professional with solid grounding in fieldwork, ready to make impact. Possess key skills in equipment maintenance, troubleshooting, and technical diagnostics. Strong focus on team collaboration and achieving results. Reliable and adaptable with keen ability to work under changing conditions.

Overview

17
17
years of professional experience

Work History

Field Technician

Verizon Inc
01.2017 - 09.2024
  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Worked with diverse types of weather and ground conditions.
  • Resolved complex technical issues with efficiency, significantly reducing system downtime.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
  • Utilized safety practices with no complaints or accidents.
  • Diagnosed and repaired problems with electrical and mechanical systems.

Field Service Technician

Comcast
10.2007 - 01.2017
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Reduced repeat service calls, meticulously performing quality checks after each repair.
  • Improved operational efficiency, meticulously organizing tools and equipment for quick deployment to service calls.

Education

GED -

Theodore Roosevelt Senior High School
Washington, DC
03-1993

Skills

  • Field operations
  • Workplace safety
  • Professional communication
  • Equipment installation
  • Network connectivity
  • Equipment maintenance
  • Diagnostic testing
  • System upgrades
  • Cable pulling
  • Preventative maintenance
  • Problem-solving

Timeline

Field Technician

Verizon Inc
01.2017 - 09.2024

Field Service Technician

Comcast
10.2007 - 01.2017

GED -

Theodore Roosevelt Senior High School

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Ifedayo Jeter