Ifeoluwa Dairo
Hyattsville,MD
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Dunkin' Donuts Franchising
Hyattsville, MD
06.2019 - Current
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Answered customer questions and provided store information
- Collected payments and provided accurate change
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
- Processed sales transactions to prevent long customer wait times
- Preserved appearance of store by arranging and replenishing displays and merchandise racks
- Scanned merchandise using point-of-sale system for accurate purchase totals
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Processed refunds for worn, damaged and broken merchandise
- Discounted purchases by scanning and redeeming coupons
- Helped with purchases and signed customers up for rewards program
- Answered product questions with up-to-date knowledge of sales and store promotions
- Delivered high level of customer service to patrons using active listening and engagement skills
- Helped customers find specific products, answered questions and offered product advice
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Skills
- POS Systems
- Cash Handling
- Customer Service
- Product Scanning
- Inventory Stocking
- Sweeping and Mopping
- Cleaning and Sanitizing
- Employee Training
- Payment Processing
- Customer Transactions
- Credits and Refunds
- Customer Relations
- Cash Management
- Cash Counting Machine Operations
- Credit and Cash Transactions
- Cash Drawer Balancing
- Customer Assistance
- Issue Resolution
- Problem Solving
- Reliable and Responsible
Certification
I have CNA certification
Timeline
Cashier
Dunkin' Donuts Franchising
06.2019 - Current
I have CNA certification