Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
Hobbies and Interests
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Igiraneza Chryspin

Denver,CO

Summary

Energetic customer service professional with proven ability to upsell, build rapport quickly, and meet sales goals in high-volume environments. Experienced in promoting rewards programs and identifying customer needs to drive product engagement. Ready to transition into the banking field to apply strong communication, cash handling accuracy, and persuasive service skills to enhance client satisfaction and support financial product adoption.

Overview

3
3
years of professional experience

Work History

Associate

Amazon
05.2023 - 12.2024


  • As an Associate, I ensured the smooth execution of operations in a high-paced logistics environment.
  • Key Results: Consistently scanned 200+ packages per hour (exceeding the expected 180); contributed to the timely shipment of hundreds of pallets.
  • Followed strict safety protocols while optimizing workflows to improve efficiency.
  • Recognized for exceptional productivity and teamwork by supervisors.


Team Member

Jersey Mike's
11.2021 - 02.2023
  • Drove sales through active promotion of the MyMikes Rewards program and limited-time offers, enrolling approximately 15% of eligible guests and boosting return visits.
  • Consistently ranked among top shift performers for upselling combos and premium menu items, increasing average ticket value and supporting store-level revenue growth.
  • Built rapport with 200+ daily customers by identifying preferences and suggesting tailored options.
  • Recognized by management for high customer engagement, persuasive communication, and value-driven service delivery in a fast-paced setting.

Education

Bachelor of Science - Computer Science

Metropolitan State University of Denver
Denver, CO
05.2027

Skills

  • Customer Service Excellence

  • Cash Handling Accuracy

  • Sales & Upselling Techniques

  • Product Recommendation Strategy

  • CRM & Client Relationship Management

  • Cold Calling & Lead Outreach

  • Attention to Detail

  • Professional Communication

  • Problem Solving Under Pressure

Languages

Spanish
Limited Working

Timeline

Associate

Amazon
05.2023 - 12.2024

Team Member

Jersey Mike's
11.2021 - 02.2023

Bachelor of Science - Computer Science

Metropolitan State University of Denver

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Hobbies and Interests

  • Weightlifting
  • Walking
  • Meditation
  • Traveling
  • Soccer
  • Audiobooks

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Igiraneza Chryspin