Igmedio Jr Pedrola
Orlando,FL
Summary
Accomplished Appliance Repair Technician with over 25 years in diagnostic testing and repair techniques. Proven record in safety compliance and customer relationship management, ensuring high-quality service and satisfaction.
Overview
37
37
years of professional experience
Work History
Appliance Repair Technician
Sears Roebuck
Orlando, FL
06.2007 - 02.2026
- Diagnosed appliance malfunctions and determined necessary repairs.
- Diagnosed appliance issues utilizing industry-standard tools and techniques.
- Repaired a range of household appliances, including televisions and washing machines.
- Collaborated with customers to diagnose appliance issues and recommend tailored repair solutions.
- Replaced faulty wiring in appliances to restore functionality.
- Guided customers on proper appliance care to extend lifespan and enhance performance.
- Identified potential issues that may arise with an appliance before completing a repair.
- Maintained precise records of service calls and repairs conducted on appliances.
- Trained new technicians on repair processes and safety protocols in the field.
- Ensured compliance with safety standards during all repair activities and procedures.
- Delivered outstanding customer service by addressing concerns promptly and providing clear answers.
Appliance Repair Technician
SHARP Philippines Corporation
Cagayan de Oro, Misamis Oriental
01.1989 - 09.2005
- Diagnosed appliance malfunctions and determined necessary repairs.
- Diagnosed appliance issues using industry-standard tools and techniques.
- Repaired various household appliances, including televisions and washing machines.
- Replaced faulty wiring to restore appliance functionality.
- Disassembled broken and defective equipment to facilitate repairs.
- Collaborated with customers to understand appliance problems and recommend solutions.
- Provided customers with estimates of repair costs.
- Provided exceptional customer service while addressing concerns and answering questions.
- Trained new technicians on repair processes and safety protocols in the field.
Education
Bachelor of Science - Electrical Engineering
Colegio De San Jose Recoletos
Cebu City Philippines03-1984
Skills
- Repair techniques
- Diagnostic testing
- Bespoke appliance repair
- Safety compliance
- Records management
- Customer relationship management
Timeline
Appliance Repair Technician
Sears Roebuck
06.2007 - 02.2026
Appliance Repair Technician
SHARP Philippines Corporation
01.1989 - 09.2005
Bachelor of Science - Electrical Engineering
Colegio De San Jose Recoletos