Ignacio Juarez Ochoa
Elverta
Summary
Results-driven and organized Retail Leader with proven experience supervising high-volume department operations, leading cross-functional teams, and driving sales goals. Expert in inventory control, merchandising strategy, and compliance protocols within highly regulated departments (including sporting goods and licensing). Adept at coaching sales associates, maximizing operational efficiency, and implementing shrink-reduction strategies to protect store profitability. Committed to delivering exceptional customer service and maintaining high operational standards.
Overview
3
3
years of professional experience
Work History
Team Lead – Sporting Goods & Hardlines
WALMART
Antelope, CA
05.2023 - Current
- Supervise and train a team of sales associates on retail technology, customer engagement, and strict safety protocols to ensure a safe and compliant shopping environment.
- Oversee specialty compliance standards, including complex licensing procedures for firearms/sporting goods sales, maintaining 100% adherence to state and federal regulations.
- Conduct daily huddles to align the team on shift objectives, delegate targeted operational tasks, and motivate associates to exceed sales and performance goals.
- Manage department inventory through precise stock replenishment, modular resets, and accurate price adjustments to optimize merchandise presentation and maximize sales velocity.
- Mitigate financial losses by aggressively monitoring high-theft merchandise, enforcing asset protection policies, and lowering department shrink.
Education
HS Diploma -
Center High School
Antelope, CA05-2022
Skills
- Store Operations & Merchandising: Modular resets, price changes, stock replenishment, and visual merchandising
- Team Leadership & Training: Conducting daily huddles, shift task delegation, safety protocols, and associate development
- Inventory & Shrink Control: Asset protection, auditing high-theft items, and inventory replenishment
- Compliance & Licensing: Managing regulatory licensing requirements, safety standards, and compliance audits
- Technology & Systems: Proficient in retail inventory software, handheld smart devices, and POS store technology
- Service excellence
Timeline
Team Lead – Sporting Goods & Hardlines
WALMART
05.2023 - Current
HS Diploma -
Center High School