Ignacio Ramirez
Riverside,CA
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Resourceful Assistant Food Service Manager known for high productivity and efficient task completion. Skilled in inventory management, staff training, and customer service, ensuring smooth operation of food services. Excel at communication, leadership, and problem-solving to achieve objectives and maintain high customer satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Yuhaaviatam Of San Manuel Nation
Highland, CA
08.2022 - Current
- Patrolled assigned areas to maintain safety and security standards.
- Responded to alarms and emergency situations promptly and effectively.
- Conducted regular inspections of premises to identify potential security risks.
- Prepared detailed reports of incidents, observations, and activities daily.
- Collaborated with local law enforcement during investigations as needed.
- Enforced company policies and procedures to ensure a secure environment.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Reported safety hazards for remediation response.
Assistan Manager
Charleys Philly Cheese Steak
Riverside, CA
12.2018 - 08.2022
- Supervised daily operations and staff performance at a popular cheesesteak restaurant.
- Trained new team members on food preparation and customer service standards.
- Managed inventory levels and ensured proper stock of ingredients and supplies.
- Developed training materials to enhance employee knowledge and skills.
- Resolved customer complaints effectively to maintain a positive dining experience.
- Implemented health and safety protocols to ensure compliance with regulations.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Resolved conflicts between team members in an effective manner.
- Developed a system for tracking inventory and ordering supplies as needed.
- Recruited and trained new employees to meet job requirements.
Security Officer
Ayvar Security Services
El Monte, CA
01.2018 - 12.2018
- Patrolled assigned areas to maintain safety and security standards.
- Responded to alarms and emergency situations promptly and effectively.
- Conducted regular inspections of premises to identify potential security risks.
- Prepared detailed reports of incidents, observations, and activities daily.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
Amazon Associate
Amazon
San Bernardino, CA
01.2014 - 11.2014
- Assisted team in daily operational tasks and project coordination.
- Organized training materials and resources for new team members.
Education
Associate of Science - Criminal Justice
San Joaquin Valley College
Ontario07-2018
High School Diploma -
Arlington High School
Riverside, CA06-2015
Skills
- Incident reporting
- Risk assessment
- Surveillance monitoring
- Emergency response
- Access control
- Safety compliance
- Customer service
- Conflict resolution
- Team leadership
- Problem solving
- Effective communication
- Time management
- Situational awareness
- Investigative skills
- Security guard license
- Active shooter training
- First aid and CPR certified
Languages
Spanish
Limited
Certification
- Guard Card - Exp 08/31/2026
- Firearms Permit Exp- 08/31/2027
- CPR & First Aid
- Carry Concealed Weapon
Timeline
Security Officer
Yuhaaviatam Of San Manuel Nation
08.2022 - Current
Assistan Manager
Charleys Philly Cheese Steak
12.2018 - 08.2022
Security Officer
Ayvar Security Services
01.2018 - 12.2018
Amazon Associate
Amazon
01.2014 - 11.2014
Associate of Science - Criminal Justice
San Joaquin Valley College
High School Diploma -
Arlington High School
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