Ignasio Ramirez
Webster,TX
Summary
Dynamic and dependable professional with a strong background in customer service and logistics, working with Uber Eats. Proven ability to optimize delivery routes and enhance customer satisfaction through effective communication. Skilled in GPS navigation and problem-solving, consistently achieving timely deliveries while maintaining a positive attitude in high-pressure environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Uber Eats
Webster, TX
10.2025 - Current
- Delivered food orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated efficiently using GPS technology to optimize routes and minimize delivery times.
- Communicated effectively with customers regarding order status and any delivery issues.
- Maintained cleanliness and organization of delivery equipment to ensure reliability and safety.
- Adapted to changing schedules and high-demand periods while maintaining service quality.
- Monitored vehicle maintenance needs, ensuring safe operation during deliveries.
- Handled cash transactions accurately, providing change and receipts as necessary for customer convenience.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Field Artillery Cannon Crewmember
US Army
Fort Bliss, TX
09.2022 - 10.2025
- Operated field artillery systems to ensure accurate targeting and effective fire support.
- Conducted maintenance checks on artillery equipment, ensuring optimal performance and safety standards.
- Collaborated with team members to execute tactical operations during training exercises.
- Assisted in the preparation and transportation of ammunition for various field missions.
- Trained new crewmembers on operational procedures and safety protocols for artillery systems.
- Implemented standard operating procedures to enhance efficiency in field operations and logistics support.
- Evaluated performance metrics to identify areas for process improvement within artillery operations.
- Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
- Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
- Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
- Managed receipt, storage and issue of ammunition equipment and processes.
Cart Attendant
Walmart
Topeka, KS
08.2018 - 01.2020
- Collected and organized shopping carts from parking lot to store entrance efficiently.
- Assisted customers with cart retrieval, ensuring a positive shopping experience.
- Maintained cleanliness of cart area, promoting safety and accessibility for shoppers.
- Collaborated with team members to streamline cart collection processes during peak hours.
Education
Electrician
Tulsa Welding School
Houston, TXHigh School Diploma -
Topeka West High-school
Topeka, KS05-2022
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Punctual and reliable
- Problem-solving
- Safe driving
- Loading and unloading
- GPS and route planning
- Heavy lifting
- Map reading and navigation skills
- Vehicle cleaning and maintenance
- Delivery scheduling
- Safe driver training
- Defensive driving
- Defensive driver training
- Communication during stressful environments
- Customer interaction
Timeline
Delivery Driver
Uber Eats
10.2025 - Current
Field Artillery Cannon Crewmember
US Army
09.2022 - 10.2025
Cart Attendant
Walmart
08.2018 - 01.2020
Electrician
Tulsa Welding School
High School Diploma -
Topeka West High-school