Ignatius Kum
Waukee
Summary
Experienced CNA and direct support professional, recognized for quick emergency response and effective crisis intervention. Expertise in patient assessment and communication enhances care quality and fosters positive relationships with patients and families.
Overview
1
1
Certification
6
6
years of professional experience
Work History
CNA
Royal Oask Nursing Home
02.2026 - Current
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation.
- Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
- Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
- Administered prescribed medications under the supervision of a registered nurse, ensuring adherence to safety protocols.
- Contributed to successful discharge planning through coordination with social services and rehabilitation facilities.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Direct Support Professional
Mosaic
Urbandale, IA
09.2025 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
- Transported clients to medical and dental appointments to provide support.
- Monitored progress and documented patient health status changes to keep care team updated.
- Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.
- Implemented individualized behavior management plans, reducing incidents of challenging behaviors within the residence.
- Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
Direct Support Professional
New Hope Village
Carroll, IA
04.2023 - 06.2025
- Implemented care plans tailored to individual needs, ensuring consistency in support and adherence to best practices.
- Delivered personalized support to individuals with disabilities, enhancing daily living skills and promoting independence.
- Facilitated engaging activities that stimulated social interaction and improved communication among clients.
- Collaborated with interdisciplinary teams to assess client progress and modify strategies for optimal outcomes.
- Trained new staff members on best practices in direct support, fostering a collaborative and knowledgeable work environment.
- Monitored health and safety protocols, maintaining a safe environment for clients during all activities.
- Assisted clients in accessing community resources, empowering them to engage fully in local events and services.
- Advocated for client interests within the organization, ensuring their voices were heard during care planning discussions.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
CNA
Care Initiatives
Panora, IA
11.2020 - 05.2023
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Collaborated with interdisciplinary teams to enhance patient care plans.
- Maintained accurate patient records in compliance with healthcare regulations.
- Educated patients and families on care routines and health management strategies.
- Trained new staff on care protocols and organizational policies effectively.
- Implemented best practices for infection control and safety procedures.
- Streamlined patient intake processes, improving overall efficiency of operations.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Education
Bachelor of Arts - Business Administration And Management
University of Buea
Buea, Cameroon12-2008
Skills
- Patient care
- Vital signs
- Basic life support
- Empathy skills
- Clinical documentation
- Feeding assistance
- Bathing assistance
- Dressing assistance
- Patient transfers
- Emergency response
- End-of-life support
- HIPAA compliance
- Confidentiality maintenance
- Time management
- Multitasking skills
- Basic troubleshooting
- Complex problem-solving
- Compassionate care
- Compassionate communication
- Emotional support
- Task prioritization
Certification
- CNA - Certified Nurse Assistant
Languages
English
Professional Working
Interests
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Participating in cultural exchange programs and homestays
- Backpacking and Hiking
- Adventure Travel
Timeline
CNA
Royal Oask Nursing Home
02.2026 - Current
Direct Support Professional
Mosaic
09.2025 - Current
Direct Support Professional
New Hope Village
04.2023 - 06.2025
CNA
Care Initiatives
11.2020 - 05.2023
Bachelor of Arts - Business Administration And Management
University of Buea