IGNATIUS OJEH
Irvington,NJ
Summary
Dynamic security professional with extensive experience at Allied Universal, skilled in risk management and security officer training. Proven ability to enhance safety protocols and foster a welcoming environment. Adept at utilizing security screening techniques and resolving urgent issues, ensuring the protection of personnel and property while maintaining high customer satisfaction.
Overview
6
6
years of professional experience
Work History
SECURITY PROFESSIONAL
ALLIED UNIVERSAL
04.2023 - Current
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Monitored property and investigated areas of suspicion.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Recorded incident reports with detailed accounts of occurrences.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
SERCURITY GUARD
STARPOINT PROTECTIVE SERVICES.
01.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked and verified photo identification prior to granting facility access.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Examined doors, windows and gates to verify security.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded quickly to emergency situations to assess and deflect issues.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Food Server
ABULA RESTAURANT
12.2021 - 01.2023
- Explained menu items and suggested appropriate options for food allergy concerns.
- Elevated customer satisfaction through followup and enthusiastic customer service.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
AMAZON ASSOCIATE
AMAZON
11.2019 - 08.2021
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Wrapped, boxed and weighed bakery department products.
- Organized products scanned them and arranged them in Pallets for transportation.
- Worked in a timely manner and schedule to ensure products reach customers efficiently and effectively.
Education
BBA - BBA
Ambrose Ali University Nigeria
Ekpoma01-2008
High School Diploma -
Ede Grammar School
Nigeria05-1983
Skills
- Company risk management
- Security officer training
- Security officer development
- Security screening
Timeline
SECURITY PROFESSIONAL
ALLIED UNIVERSAL
04.2023 - Current
SERCURITY GUARD
STARPOINT PROTECTIVE SERVICES.
01.2023 - Current
Food Server
ABULA RESTAURANT
12.2021 - 01.2023
AMAZON ASSOCIATE
AMAZON
11.2019 - 08.2021
BBA - BBA
Ambrose Ali University Nigeria
High School Diploma -
Ede Grammar School
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