Igor Shandurenko
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Sales Associate Manager
Apocalypse Sports
08.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Implemented systems and procedures to increase sales.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Managed accounts to retain existing relationships and grow share of business.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Juvenile Detention Officer
Florida Parishes Juvenile Detention Center
05.2022 - 05.2023
- Transported juvenile inmates to and from court hearings, medical facilities, classes, or recreational activities.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Observed and recorded mental and physical health of each juvenile offender.
- Completed incident reports when disorder or violence occurs.
- Provide direct care and constant supervision to at-risk youth
- Responded to emergency situations and de-escalated hostile confrontations.
- Interviewed inmates to obtain information and evidence.
- Administered drug tests to inmates.
- Investigated and responded to incidents of inmate misconduct.
- Supervised 18 inmates during mealtime and recreational time.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Conducted security checks of inmates and living areas.
Manager, Sales and Customer Support
Nocko's Fuel, Inc.
11.2012 - 04.2022
- Built and maintained strong internal and external customer relationships.
- Coordinated operations to maximize month-end shipments for assigned accounts.
- Reviewed operational records and reports to inform sales strategy.
- Reviewed operational records and reports to project sales and determine profitability.
- Determined price schedules and discount rates to maintain competitive positioning.
- Prepared budgets and approved budget expenditures.
- Determined price schedules and discount rates.
- Counted daily cash, prepared deposits, and updated financial records with current totals
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Education
Masters Degree of Criminal Justice - Criminal Justice
Dnipro State University of Internal Affairs
Dnipro, Ukraine2009
Bachelor of Law, Theory of Law And State - Criminal Justice
Juridical Academy of Internal Affairs
Dnepropetrovsk, Ukraine2008
High School Diploma -
International High School
Dnepropetrovsk, Ukraine2003
Skills
- Product Sales
- Multilingual
- Inventory Control
- Order Processing
- Client Account Management
- Quality assurance
- Creative
- Market Research
- Customer Needs Assessment
- Competitor research
- Product and Service Sales
- Negotiation Tactics
- Account Servicing
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Timeline
Sales Associate Manager
Apocalypse Sports
08.2023 - Current
Juvenile Detention Officer
Florida Parishes Juvenile Detention Center
05.2022 - 05.2023
Manager, Sales and Customer Support
Nocko's Fuel, Inc.
11.2012 - 04.2022
Masters Degree of Criminal Justice - Criminal Justice
Dnipro State University of Internal Affairs
Bachelor of Law, Theory of Law And State - Criminal Justice
Juridical Academy of Internal Affairs
High School Diploma -
International High School
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