Summary
Overview
Work History
Education
Skills
Timeline
Generic

IHJIERA WILLIAMS

Atlanta,GA

Summary

Experienced and dedicated server/bartender with over 7 years of expertise in high-volume establishments. A seasoned leader, adept at effectively communicating with a diverse range of customers and personality types. Known for being highly responsible and reliable, well-versed in in-house POS systems, sanitation practices, and bar procedures. Seeking an opportunity in the restaurant and hospitality industry to leverage skills and contribute to a dynamic team.

Overview

2
2
years of professional experience

Work History

Waitress/Bartender

Toast on Lenox
Atlanta, GA
04.2023 - 08.2024
  • Maintain a clean, organized, and well stocked bar all while cash handling and precisely taking patron orders
  • Served food, alcoholic, and non-alcoholic beverages promptly with focused attention to customer needs.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Demonstrated strong multitasking skills by managing front bar and service bar simultaneously without compromising service quality.

Waitress

The Bank Event Center
Atlanta, GA
03.2023 - 01.2024
  • Delivered fast and exceptional food and bottle service in a high volume restaurant and club setting.
  • Memorize venue extensive bottle service list as well as the restaurants food and beverage menu with dietary restrictions.
  • Provided excellent service and menu knowledge to promote high end clientele’s return to the venue.

Lead Waitress

Trap City Cafe
Atlanta, GA
09.2022 - 09.2023
  • Responsible for the training, onboarding, and schedules of 15 team members.
  • Opening duties that involve making sure the cafe is sanitized and properly replenished before the arrival of guests.
  • Multi skilled in hosting, management, and hookah services based on the needs of the restaurant.

Education

Social Work Major

GEORGIAN COURT UNIVERSITY
Lakewood, NJ
05.2014

Skills

  • Customer Service
  • Strong multitasking
  • Team Collaboration
  • Menu Memorization
  • High-volume dining
  • Upselling
  • Bar terminology
  • Point of Sale (POS) system operations
  • Reliable and Responsible

Timeline

Waitress/Bartender

Toast on Lenox
04.2023 - 08.2024

Waitress

The Bank Event Center
03.2023 - 01.2024

Lead Waitress

Trap City Cafe
09.2022 - 09.2023

Social Work Major

GEORGIAN COURT UNIVERSITY
IHJIERA WILLIAMS
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