Summary
Overview
Work History
Education
Skills
Very outgoing
Timeline
Generic

Ihyonna Fernandez’ Richardson

Gilbert,AZ

Summary

Driven and dynamic professional with a proven track record at Whataburger, adept in customer service and workplace safety. Excelled in team leadership, significantly enhancing team efficiency and customer satisfaction. Skilled in budgeting and finance, alongside strong problem-solving abilities. Demonstrates exceptional creativity, innovation, and a results-focused approach, contributing to substantial business improvements. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level team member position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

1
1
year of professional experience

Work History

Team Member

Whataburger
02.2024 - 07.2024
  • Learned all required tasks quickly to maximize performance.t
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Assisted customers in selecting merchandise best suited to needs.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Created and managed project plans, timelines and budgets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Collected, arranged, and input information into database system.
  • Frequently inspected production area to verify proper equipment operation.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Assisted with inventory counts and stocking of merchandise.
  • Monitored and verified merchandise for proper prices and labels.

Supervisor

Charley’s Cheesestakes
03.2023 - 08.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Created and managed project plans, timelines and budgets.
  • Supported creation of detailed, technical financial models to value potential acquisition targets.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.

Education

No Degree -

Williams Field
Gilbert
05.2026

Skills

  • Equipment Operation
  • Customer Service
  • Workplace Safety
  • Complaint resolution
  • Cleaning
  • Cash Handling
  • Creativity and Innovation
  • Account Management
  • Social media expertise
  • Technical Support
  • Lift 60 pounds
  • Heavy Lifting
  • Flexible Schedule
  • Safety understanding
  • Facility Cleaning
  • Teamwork and Collaboration
  • Following Instructions
  • Stakeholder Management
  • Budgeting and finance
  • Decision-making capabilities
  • Product Knowledge
  • Area and Facility Cleaning
  • Training and mentoring
  • Staff education and training
  • Sales expertise
  • Problem-Solving
  • Order Preparation
  • Sales and Marketing
  • Collaboration and Teamwork
  • Positive Attitude
  • Money Handling
  • Clear Communication
  • Organizing Work Stations
  • Attention to Detail
  • Goal Setting and Achievement
  • Computer Skills

Very outgoing

I have great communication, very out going and I love to satisfy customers in making sure they have everything they asked for plus some. My communication is great and I have a great tone of voice, it is clear and understandable.

Timeline

Team Member

Whataburger
02.2024 - 07.2024

Supervisor

Charley’s Cheesestakes
03.2023 - 08.2023

No Degree -

Williams Field
Ihyonna Fernandez’ Richardson